Autodesk CAD Instruction and Technical Assistance Expert

CTG, Inc.

United States Full-time in Call Centre / CustomerService
    Share:
    • Job ID 2756951

    Job Description

    CTG, a trusted partner of a renowned Fortune 500 client for over 15 years, is excited to offer a W2 contract role for an Autodesk CAD Trainer & Technical Support Specialist to join our dynamic team.

    Type: Contract

    Location: Fully remote, with a preference for candidates in the Eastern or Central time zones

    Compensation: $38.00/hr – $40.25/hr

    Work Hours: Monday through Friday, 8 am – 5 pm

    Education: Practical experience is valued more than formal education

    Position Overview:

    We are looking for a skilled Autodesk CAD Trainer & Technical Support Specialist to take on an essential contract position. This role requires you to create customized training programs and offer expert technical support for Autodesk software, primarily focusing on Inventor, AutoCAD, and Vault. The perfect candidate will have at least 5 years of hands-on experience with Autodesk products, exemplary CAD skills, outstanding communication abilities, and a knack for delivering first-line technical support to CAD users.

    Your responsibilities will include crafting training documentation, leading engaging training sessions, addressing technical questions, collaborating with engineering teams to identify CAD training requirements, managing user accounts, and conducting regular audits.

    Key Responsibilities:

    • Create and update training materials for Autodesk software, particularly Inventor, AutoCAD, and Vault

    • Facilitate interactive training sessions, both in-person and virtually, customized for individuals and groups

    • Provide personalized coaching and continuous CAD support

    • Deliver first-level technical assistance for issues related to Autodesk CAD software

    • Oversee CAD user accounts, including their creation and regular audits

    • Track trainee progress and offer constructive feedback

    • Stay updated on Autodesk software advancements and integrate relevant updates into training

    • Work alongside engineering and design teams to tailor training to their specific needs

    • Keep comprehensive records of training participation and outcomes

    Required Qualifications:

    Education:

    • Associate’s or Bachelor’s degree in Engineering, Drafting, Design Technology, or a related field is preferred

    Qualifications:

    • A minimum of 5 years of practical experience with Autodesk Inventor, AutoCAD, and Vault (Vault experience is a must)

    • Prior experience in CAD training or technical support roles is highly desirable

    • Excellent verbal and written communication skills

    • Proven ability to adapt training methodologies to diverse learning styles

    • Strong troubleshooting and problem-solving skills within a CAD context

    • Highly organized with exceptional time management abilities

    • Familiarity with virtual training platforms and presentation tools

    • A passion for teaching and fostering CAD proficiency in others

    Additional Information:

    • Third-party resumes will not be accepted

    • Employment-related background checks may be required

    • CTG will consider qualified applicants with criminal histories consistent with applicable laws

    • Candidates must be eligible to work on a W2 Tax basis (no C2C or third-party vendors)

    • CTG is an Equal Employment Opportunity employer

    • CTG participates in E-Verify

    To pursue this opportunity, please apply through our website or email your resume in Word format along with your salary expectations to us.

    About CTG:

    As a part of Cegeka, CTG stands at the forefront of digital transformation, delivering IT and business solutions that enhance project success and fulfill client expectations. With nearly 60 years of experience, we have established ourselves as a reliable and results-driven partner. Our aim is to be an indispensable ally for our clients while being the preferred workplace for digital and technology professionals. CTG boasts a talented team of over 9,000 members across 19 countries, providing innovative solutions to over 3,000 clients in high-growth industries. For more information, please visit our website.

    Our workplace culture is shaped by the individuals who work at CTG, guided by our core values and the actions we take. The essence of our organization is reflected in the relationships we nurture with colleagues, clients, and communities. We are committed to fostering an environment that attracts and develops top talent, evidenced by our status as a Great Place to Work Certified company across various global locations.

    CTG welcomes applicants from all backgrounds, including those with prior criminal histories, in accordance with local, state, and federal laws.

    CTG is an Equal Opportunity Employer, committed to ensuring equitable opportunities for all candidates and employees in recruitment, selection, training, benefits, compensation, promotions, and more, regardless of race, creed, religion, national origin, gender, sexual orientation, age, disability, or any other legally protected status.

    Other jobs you may like

    10x your chance to get hired

    Land a job without sending dozens of applications!

     

    Let employers find you

     

    Happy Remote Worker