Chief Operating Officer Operations London Hybrid Remote

Hyper Ar

London, United Kingdom Full-time in Executive Positions
    • Job ID 1519023

    Job Description


    Hyper is an innovative, London-based startup on a mission to redefine how people experience the real world. We’ve built the most accurate and scalable indoor location technology, and have rolled out in IKEA storesacross Europe.

    We’ve entered a space with huge commercial demand, but previously defined by inaccurate and disappointing solutions, such as bluetooth beacons. Using our new approach, powered by a mix between Augmented Reality sensors and WiFi, we’ve been able to achieve 5x more accurate location than any other solution, with unlimited scale and an amazing user experience. This is “Indoor location that actually works”.

    Our goal is to build the infrastructure to power all interactions in the real-world, in retail and beyond.

    The role:

    We have a talented team of 15 people, mostly based in London, and largely coveringproduct, technology and mapping operations. We’re working with some of the most iconic retailers in the world to deploy the first phase of our technology.Over the next 18 months, we’ll be rolling out our technology at scale, significantly increasing our revenue, andraising a Series A to grow the team and opportunity further.

    The COO role is perfect for someone who is highly resourceful, with strong initiative andambition and problem-solving capability. You’lltake ownership over day-to-day running of the business, acting effectively as a late co-founder, and driving our growth. You’ll be expected to oversee operational areas such aslegal, finance, hiring, investor relations, identifying and solving business challenges,and overallhelping todrive improvement.

    You’ll be working alongside our CEO Andrew Hart, a pioneer inAR and location technologies, who brings value inleading our product and technology teams, and the company vision and strategy. We’re looking for someone who can fill the missing piece, and work in collaboration on other critical areas such as commercial,and defining our culture.

    We’re looking for someone with plenty of existing startup experience -at the earlier stages and through growth -and deep involvement in the tech/founder space.

    COO key responsibilities

    • Lead operations management, ensuring that the company runs smoothly.
    • Oversee finance, legal, and talent management.
    • Seek opportunities to improve operational efficiencies and productivity.
    • Support business development, partnership, and go-to-market efforts.
    • Provide cross-functional leadership and project management to deliver on customer outcomes and company objectives.
    • Support fundraising initiatives and investor communications.
    • Proactively identify and mitigate operational risks.

    Ideal profile

    • Previous early-stage startup experience as a COO, Co-founder, Chief of Staff or other senior operations role.
    • Demonstrable experience managing and working with product and technology teams.
    • Strong experience inplanning, execution andcoordination skills.
    • Ambitious generalist who can switch business function hats when required.
    • Passionate about Hyper’s technology and market opportunities.

    Ideal qualities

    • Relentlessly resourceful.
    • Initiative and ownership to get things done.
    • A zeal for problem-solving.
    • Commercially and technologically savvy.
    • Emotional intelligence and the ability to work well with others.


    • Competitive salary
    • Meaningful share options
    • Private healthcare
    • Pension scheme + a range of other employee benefits
    • Unlimited WeWork work-from-anywhere membership
    • We work in-person in London at least 1 day per week

    More about us

    We’re a small, but rapidly growing, early-stage start-up supported by some of the most prominent investors in technology and retail (including the ex-CTOs of Macy’s, Sainsbury’s and Tumblr; the founder of and the first VC fund to invest in Oculus VR).

    As a team, we’ve already built the most popular open-source project for mobile AR (4k+ stars on GitHub), enabling any developer to build world-scale AR apps. And we have decades of positioning, mapping and product development experience across organisations like Dyson, ESRI, Ordnance Survey and Shopmatic (similar to Shopify, popular in S.E. Asia).

    We empower each team member with full responsibility and ownership over their work. As much as is possible, we’re happy for team members to have flexible schedules – we care about building great technology and products, not rigid rules and presentee-ism!

    Hyper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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