ABOUT LUCID GROUP

Lucid Group is a pioneering global healthcare communications agency, renowned for over two decades of delivering exceptional outcomes for healthcare brands through our comprehensive therapeutic expertise across the asset lifecycle.

Our dedicated team of over 500 skilled professionals works swiftly and creatively to design and implement innovative strategies that maximize brand performance and unlock potential.

This role falls under one of our four dynamic divisions:

• Lucid Global collaborates with global brand teams from leading and mid-tier pharmaceuticals and biotech companies to provide impactful medical communications solutions for early lifecycle assets.

Our other divisions include:

• Lucid Consulting specializes in enhancing expertise in research, development, and commercialization across various therapeutic areas and modalities, streamlining product development, building operational efficiencies, and fostering innovation to create value for patients, clients, and shareholders.

• US MedComms teams up with both US and Global brand teams to craft compelling medical communications solutions tailored for early lifecycle assets.

• US Marketing partners with clients across Rx, Medical Device, OTC, and Consumer Device categories to produce persuasive communications and promotional strategies for in-market assets.

ABOUT THE ROLE

As an integral member of the Client Services team, the Account Executive plays a key role in facilitating client projects, ensuring top-notch delivery that surpasses client expectations. You will be responsible for optimizing client communications and managing the financial aspects of assigned projects, guaranteeing timely and budget-conscious execution.

Partnering closely with our Medical Writing team, the Client Services team ensures successful project deliveries. As part of the Account Management team, you will collaborate with in-house specialists, including creative experts and third-party suppliers, steering projects towards exceeding client expectations and staying within budgetary limits.

Key responsibilities of an Account Executive at Lucid include:

– Fostering effective internal collaborations across various capabilities (medical, project management, creative, strategy, etc.) to support project objectives.

– Acting as the internal advocate for clients.

– Striving to exceed all client expectations.

– Gaining a deep understanding of client messaging and positioning.

– Contributing to client proposals and articulating Lucid’s strategic vision.

– Participating in client meetings, instilling confidence in Lucid’s service offerings.

– Cultivating strong working relationships with clients and serving as a reliable point of contact.

– Aiding in the execution of client projects.

– Ensuring adherence to all project deadlines while remaining clear on requisite details.

– Overseeing project delivery and budget management.

– Maintaining financial oversight and accurate forecasting at the project level.

– Enhancing project performance and recovery while adhering to budgetary constraints.

– Continuously improving account administration and client support internally and externally.

As an ambassador for Lucid Group, you will contribute to building our profile and expanding our client base.

WHAT WE’RE LOOKING FOR

Essential Criteria:

• Experience in a fast-paced working environment.
• A proactive, analytical mindset.
• Proven ability to manage multiple projects and honor deadlines.

Desirable Criteria:

• Experience in the medcomms or healthcare sector.
• Background in managing innovative strategic programs for clients.
• A degree in Life Sciences.
• Proficiency in building robust client relationships.
• Experience in problem-solving and offering creative solutions.
• A background in account management.

If you resonate with this description but don’t tick every single box, we still encourage you to apply! We value diverse discussions about your fit for this position, as well as other opportunities that may arise at Lucid Group now or in the future. Together, we can foster a more inclusive workplace.

BENEFITS OF WORKING WITH US

Our culture is pivotal to our transformative mission. We empower our workforce to harness their talents and ambitions, allowing us to achieve extraordinary results. Our benefits package comprises:

• Discretionary bonus scheme;

• Contributory pension scheme with Lucid matching up to 5% of basic salary (eligibility after 3 months of employment);

• Cycle to work initiative;

• 25 days of annual leave, a personal Celebration Day, 3 closure days during Christmas, and 8 Bank Holidays (pro-rata for part-time employees);

• Flexible holiday buy-and-sell scheme;

• Family-friendly policies;

• Comprehensive private health and dental cover for families, including an Employee Assistance Programme and a wide-ranging employee rewards program;

• Life assurance coverage at 4x basic salary;

• Medicash Healthcare Cash Plan (Level 1 company coverage);

• Season Ticket Loans;

• Regular incentive programs linked to individual and team performance;

• Access to an employee discount platform featuring deals from 900+ retailers.

WHAT DOES IT MEAN FOR US TO BE LUCID?

At Lucid Group, our mission is to transform lives—always. We cultivate a culture of authenticity, encouraging our team members to be themselves, forge genuine connections, and take pride in their work.

We empower our team to embark on a path of growth and advancement through meaningful learning and development opportunities.

At the core of our ethos is a commitment to nurturing an environment that respects and embraces diversity, supported by a culture of inclusive practices.

The values we uphold are not mere words but reflect our collaborative dedication. Co-created by our people, these principles guide our decision-making, ensuring a positive impact on our clients, patients, healthcare professionals, and colleagues.

• Compassionately Human: We recognize the human consequences of our actions.

• Accountable Allies: We are the trusted strategic partners for our clients.

• Invent with Intent: We design meaningful solutions to tackle real-world issues.

• Courageously Curious: We encourage innovative thinking and challenge the status quo.

We are proud to be an Equal Opportunity Employer and invite applications from all backgrounds and identities. Our commitment encompasses a wide range of dimensions, ensuring an inclusive recruitment experience for everyone.

This dedication to inclusion actively embraces race, color, gender, age, pregnancy, marital status, religion, sexual orientation, gender identity and/or expression, and disabilities.

Aligned with our commitment to disability inclusion, Lucid Group actively participates in the UK Government’s Disability Scheme. This not only broadens our talent pool but strengthens our mission to create equitable employment opportunities. Our approach includes:

1) Offering guaranteed interviews to candidates with disabilities who meet the essential criteria;

2) Anticipating and accommodating reasonable adjustments;

3) Supporting existing employees who acquire disabilities or long-term health conditions.

For consideration under this scheme, please indicate your interest on our DEI page during the application process.