Field Service Representative (CONUS/OCONUS)

CACI International

Not Specified, United States Full-time in Call Centre / CustomerService
    • Job ID 1433721

    Job Description

    Field Service Representative (CONUS/OCONUS)

    Job Category: Engineering and Technical Support

    Time Type: Full time

    Minimum Clearance Required to Start: Secret

    Employee Type: Regular-Rotational Traveler

    Percentage of Travel Required: Up to 100%

    Type of Travel: Continental US

    CACI is seeking a CONUS-based Field Service Representative (FSR) with frequent, short-term and long-term deployments potentially in excess of 50% to equip, train, and sustain Gunshot Detection and Expendable Unattended Ground Sensor systems. Must have ACTIVE SECRET clearance and previous experience providing FSR support in hazardous areas, such as Iraq, Afghanistan, Syria, or Horn of Africa. Must have experience installing, repairing, troubleshooting tactical-electronic systems, as well as instructor experience to provide Programs of Instruction to military customers.

    What You’ll Get to Do:

    • Collaborate with military customers to gain a full understanding of their operational needs and/or issue(s)

    • Effectively manage time to respond/schedule service calls in a timely fashion

    • Complete site surveys, system installations, troubleshooting procedures, and perform system operational checks

    • Performs small scale (move, adds, or changes of client’s) equipment as needed

    • Provide classroom instruction and practical, hands-on instruction in operational environment

    • Troubleshoot and resolve technical issues as they occur

    • Provide basic system administration training to technical users

    You’ll Bring These Qualifications:

    • Active Secret Clearance

    • Must have prior military experience

    • Completed Military Instructor Course or equivalent experience

    • Must have civilian drivers license

    • Three to six years’ experience training and/or repairing technical / tactical systems

    • Must be able to travel from CONUS home base to other OCONUS areas of operations (Irag, Syria, Jordan, Kuwait, and Horn of Africa)

    • Must work well within a team environment, have good interpersonal skills, and ability to work effectively with customers and OEM vendors (for example: vendors for sensor systems and vehicle platforms)

    • Medically able to deploy and conduct the physical actions necessary

    These Qualifications Would be Nice to Have:

    • Prior combat related deployments

    • Prior experience working with Gunshot Detection and Unattended Ground Sensor systems

    What We Can Offer You:

    • We’ve been named a Best Place to Work by the Washington Post.

    • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

    • We offer competitive benefits and learning and development opportunities.

    • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

    • For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

    Company Overview:

    CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

    Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ()

    Since this position can be worked in more than one location, the range shown is the national average for the position.

    The proposed salary range for this position is:


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