Company Overview:

Welcome to Renewance Inc., a pioneering technology firm dedicated to providing end-to-end stewardship solutions for industrial batteries. Our innovative cloud-based platform, RenewanceConnect, is designed to help customers effortlessly navigate regulatory compliance while implementing responsible battery management practices. We offer a wide range of services, including battery asset management, field services, warranty management, and end-of-life asset recycling and repurposing. Join us in making a difference in the energy sector.

The pay range for this role is between $27.00 and $35.00 per hour, aligned with the national average.

Job Highlights

The Field Service Technician at Renewance plays a critical role in delivering exceptional technical support for our industrial batteries utilized in stationary energy storage systems. You will engage in the hands-on installation, commissioning, maintenance, and repair of battery systems, ensuring customer satisfaction throughout the product lifecycle. Expect a dynamic, fast-paced environment that fuels your professional growth as our business expands.

Key Responsibilities:

• Execute the installation and commissioning of battery energy storage systems and associated products.
• Set up and configure control-related firmware essential for communicating with and operating the battery systems.
• Conduct both ‘cold’ and ‘hot’ commissioning of battery systems, addressing performance issues, including cell and module charging/balancing.
• Deliver expert technical support for troubleshooting and fault isolation during all commissioning stages.
• Maintain direct communication with customers regarding project execution, ensuring accurate and timely daily reporting.
• Oversee the return and repair processes for defective parts as part of warranty claims.
• Travel to designated job sites and remain until all assigned tasks are successfully completed.
• Manage field tools efficiently for various project assignments.
• Strive for excellence in all operational functions.

Qualifications:

• A High School diploma, supplemented by introductory college coursework.
• Minimum of 2 years relevant experience in electrical technician roles or services related to electrical power equipment and safety certifications.
• Proficiency in working with computers, including installation of control-related firmware and software.
• Familiarity with Microsoft Office suite (Word, Excel, PowerPoint, etc.).
• Strong interpersonal and communication skills.
• Ability to work independently, as well as collaboratively in a team environment.
• A quick learner capable of handling multiple objectives and projects.
• Effective at following directions and delivering on task commitments.
• Self-motivated, detail-oriented, organized, and adaptable.
• Evidence of leadership, teamwork, integrity, and accountability in previous roles.
• Willingness to travel frequently and engage with customers on-site.

Preferred Qualifications:

• A degree in a technical discipline or in Computer Science/Engineering.
• Proven ability to manage, analyze, and interpret various data sets.
• Understanding of battery standards, regulations, and safety practices.
• Demonstrated success in achieving quality, performance, schedule, and cost goals for projects.
• Experience in project and personnel management.
• Proven track record in solving customer-focused problems.

Travel and Training Details:

• Ideal candidates will reside in Arizona, Nevada, or Southern California; however, other locations may be considered. Expect to travel 75% or more to customer sites.
• Receive paid training and certification courses, alongside PPE, tools, and other resources.

Employee Benefits:

• Annual Bonus structure.
• Generous Paid Time Off (PTO): Enjoy 15 days annually to recharge and refresh.
• 401(k) plan with company contributions.
• Comprehensive Health Plans: Choose from our Preferred Provider Organization (PPO) plan or a Health Savings Account (HSA) that fits your requirements.
• Complete Dental and Vision coverage for your overall health.
• Company-funded life insurance, AD&D, and disability coverage.

At Renewance, we celebrate diversity and are an equal opportunity employer. We warmly welcome applicants from all backgrounds. If you’re motivated to contribute to the sustainable energy future and possess the experience and skills mentioned above, we would love to have you on our team.

To apply, please submit your resume highlighting your relevant experience for the Field Service Technician position at Renewance.