Cardiff, London, or Remote (UK)
Join Us in Transforming Banking for All!

We are excited to shift the landscape of traditional banking by simplifying how money works for everyone. With our vibrant hot coral cards, early paydays, engaging financial education on social media, and award-winning customer support, we’ve built a legacy of delighting our customers! Here at Monzo, our focus isn’t on selling products; we are passionate about solving problems and making a meaningful impact through innovative financial solutions.

About Us:

At Monzo, we envision a future where banking is better. Our commitment to our customers drives our innovative spirit, allowing us to implement changes swiftly. We aim to redefine personal finance management by empowering individuals and enhancing their financial wellness. Our Borrowing sector is experiencing rapid growth as we introduce new offerings and strive to cultivate a positive experience around personal credit. We seek motivated, analytical, and imaginative thinkers to help us achieve this vision.

About the Financial Health Team:

Our Data and Credit team is expanding to fuel the rapid growth and evolution of our offerings. We are in search of a Data Analytics Manager to lead a dedicated team of Data Analysts within our Financial Health squad, focusing on supporting customers facing financial challenges.

In this role, you will collaborate with Product, Data Science, and Analytical Engineering colleagues to harness data-driven insights that drive our initiatives. We’re looking for a strategic leader with a data-centric mindset who can inspire our team and improve customer outcomes.

Key Responsibilities:

• Lead and nurture a high-performing team of Data Analysts to enhance Monzo’s capabilities in supporting customers in financial distress.
• Assist in hiring, developing, and retaining top-tier data talent.
• Collaborate closely with senior leaders across Monzo to design and deliver impactful products for our customers.
• Infuse data leadership and precision into our product development processes while understanding the complexities of our business and structuring projects to bring them to fruition.
• Establish the long-term vision for the team and devise detailed roadmaps for all projects.
• Contribute to Financial Health’s global expansion strategy.
• Create and maintain dashboards, reports, and metrics that evaluate business and customer outcomes.
• Ensure precise reporting to external parties and regulatory bodies.
• Develop and uphold control measures to ensure the efficiency of our business operations.
• Work on initiatives aimed at enhancing the accuracy and efficiency of our data.
• Generate insights that could steer our Financial Health strategy in new directions.

Our Data team’s mission is to empower Monzo to Make Smarter Decisions, Quicker. Central to this mission is our data platform, which allows for robust, real-time analytics and promotes accessibility across the organization. We streamline our data collection and analysis processes, enhancing simplicity and reusability within our data warehouse in Google BigQuery.

We frequently utilize the following tools and technologies (prior experience in all is not mandatory):

• AWS for our backend infrastructure

You Should Apply If:

• The vision and mission at Monzo resonate with you!
• You possess significant experience managing a Data Analysts team (required).
• You are a strategic data leader excited about leveraging data for impactful business decisions.
• You excel in working with executive and C-level peers and managing diverse stakeholder relationships.
• You understand what it takes to lead exceptional Data talent.
• You thrive in an autonomous role that influences the trajectory of a dynamic business.
• You are proficient with various Data Analysis tools and have a knack for selecting the right one for different scenarios.
• Experience in Financial Health is beneficial but not mandatory.

Interview Process:

Our streamlined interview process consists of three main phases, with no tricky questions involved!

• 30-minute call with a recruiter
• 45-minute introductory interview
• Three 1-hour video discussions, inclusive of a technical case study

Typically, our hiring process spans 3-4 weeks, and we will accommodate your availability. You will be in touch with our recruitment team throughout the process, but feel free to reach out with any questions.

What’s in it for You:

• We support relocation to the UK and can provide visa sponsorship.
• This role can be based in our London office, but we welcome remote work within the UK, with occasional meetings in London.
• Enjoy flexible working hours that allow you to perform your best work at times that suit both you and your team.
• Benefit from a personal learning budget of £1,000 annually for books, training, and conferences.
• And that’s not all—check out our full benefits package!

Commitment to Diversity:

At Monzo, we prioritize diversity and inclusion, ensuring all team members receive robust support for their growth. By fostering an inclusive environment, we empower our people to excel in their work and align with our mission of making money work for everyone. Read more in our blog, 2024 Diversity and Inclusion Report, and 2024 Gender Pay Gap Report.

We are an equal opportunity employer and consider applicants for employment without regard to age, ethnicity, religion, gender, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability.

If you have a preferred name, please feel free to use it in your application as we don’t require full or birth names at this stage.

Apply Now!