Health Navigator

Ask Staffing

Not Specified, United States Full-time in Healthcare & Medical
    • Job ID 1493087

    Job Description

    “All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment”.

    Job Title: Health Navigator

    Location: Remote

    Duration: 6 months contract

    Description:

    Job Qualifications:

    Education:

    • Associates Degree in, education, communication, or health related field or equivalent work experience Experience – 2 years – Experience in a customer service support role is required Skills
    • Certifications Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability. – Proficient interpersonal and organizational skills – Independent, Sound decision-making and problem-solving skills – Must be able to work in an independent and creative manner. – Self-motivated and able to manage multiple tasks and set priorities. – Effective time management skills – Excellent oral and written communication skills – Strong interpersonal and organizational skills – Knowledge in Medical terminology

    Responsibilities:

    • Job Profile Summary: Supports area clinical team and serves as a proactive resource for members related to disease prevention and benefit education. Job Responsibilities: Conducting educational telephone calls advising members of available benefits, services and programs; completes health needs assessment, and refers members to population health management programs as appropriate. Reaching out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling. Managing system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries and authorization history; assigning members to clinical team for call outreach and intervention. Facilitating research and analysis of inquiries and/or complaints related to processes and designations, member lost incentives, and other program related inquiries. – Work overtime as needed – Various immunizations and/or associated medical tests may be

    Comments/Special Instructions:

    • Would prefer someone with Medical background (Medical Assistant) or knowledge of medical terminology.

    About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

    ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

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