Job no: 527218
Work type: Full-Time Staff
Location: UMass Amherst
Department: IT Engineering
Union: PSU
Categories: Computer & Information Technology, PSU A

Discover UMass Amherst

As the crown jewel of the Commonwealth, the University of Massachusetts Amherst stands tall as a nationally recognized public research institution. We are dedicated to broadening educational access, igniting innovation, and leveraging our extensive knowledge for the greater good. Established in 1863, our sprawling 1,450-acre campus in picturesque Western Massachusetts is home to cutting-edge facilities designed for teaching, research, and artistic endeavors. Our mission is to cultivate a vibrant, inclusive community where every individual feels valued and empowered. We proudly offer an extensive range of undergraduate and graduate programs across ten schools and colleges, featuring over 100 undergraduate majors. At UMass Amherst, we believe each member of our community plays a crucial role in our shared success as we strive for excellence in addressing the pressing environmental, social, economic, and technological challenges of our time.

Position Overview

Join us as a Senior Systems Analyst, where you will play a pivotal role in crafting, deploying, and enhancing technology support and services at UMass Amherst. Your mission will be to deliver exceptional solutions to our executives, faculty, staff, and administrators. This role is key in encouraging the adoption of innovative technologies and steering IT strategic initiatives. In addition, you will provide invaluable leadership, mentorship, and training to our IT system engineers and administrators. Major responsibilities include managing and overseeing enterprise-class Windows/Linux systems, as well as fiber channel and backup environments, all while enhancing the integration with other campus services to optimize operational efficacy and security.

Key Responsibilities

Preferred Qualifications(Knowledge, Skills, Abilities, Education, Experience, Certifications)

Work Environment and Schedule

This position primarily operates in a typical office environment.

Regular Work Hours

• Monday – Friday: 9:00 AM – 5:00 PM, totaling 37.5 hours per week.
• Occasional evenings and weekends may be necessary.
• Participation in a team on-call rotation is required.
• This role offers an opportunity for remote work, as defined by the University, allowing employees to work outside the UMass Amherst campus, subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.

Compensation Details

Level 29
PSU Hiring Ranges

Application Instructions

To apply, please submit your resume along with your application. A cover letter is optional but greatly encouraged. References will be verified for finalists, so please be ready to provide contact information for three professional references.

UMass Amherst is dedicated to ensuring equal opportunity regardless of race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related conditions, veteran status, sexual orientation, gender identity and expression, genetic information, and other protected categories. In line with this commitment, UMass Amherst actively pursues affirmative action to dismantle barriers and enhance opportunities for the recruitment and advancement of qualified individuals from historically underrepresented groups. We adhere to all relevant federal and state statutes, regulations, and guidelines surrounding equal opportunity and affirmative action.

Advertised: May Eastern Daylight Time
Applications Close: Aug Eastern Daylight Time