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Principal UX Designer – Spain, UK (Remote)

Location:

Barcelona, B, ES, 08019 London, GB, ECR4R 1 BR

Company: Cimpress Technology

About Our Team

At Cimpress, our diverse array of businesses, alongside various in-house and third-party vendors (fulfillers), create personalized products that leave a lasting impression on our clients, encompassing small and medium enterprises, individual consumers, and resellers alike. In addressing the demand for unique, customized goods, we encounter fulfillment challenges that are distinct from typical eCommerce operations. Our focus is on delivering tailor-made products that meet individual customer specifications—punctually and cost-effectively.

The Fulfillment Domain, part of Cimpress Technology, empowers fulfillers to oversee the production and delivery of an extensive range of nearly flawless, mass-customized offerings. We achieve this through bespoke manufacturing systems integrated with our in-house logistics and shipping frameworks, delivering value throughout the fulfillment process for both our businesses and their clientele.

As we embark on an exciting journey to redefine the Fulfillment Capability sphere, we are seeking a seasoned UX Designer well-versed in B2B manufacturing, supply chain, and logistics to collaborate with our product teams at Cimpress Technology, shaping the future of mass customization fulfillment.

In the role of Principal UX Designer within the Fulfillment space, you will spearhead the Fulfillment UX Design team and take the reins on design strategies, frameworks, and user experiences tailored for our customers and a broad spectrum of Fulfillment software users.

Your Responsibilities

Lead UX Research & Strategy – Develop a robust design strategy aimed at addressing intricate, cross-team, and multidisciplinary challenges. Conduct research to create data-informed personas, user flows, and scenarios that enhance user experience.

Define & Execute Vision – Provide strong leadership and hands-on design execution to drive a forward-thinking strategy and vision for Fulfillment products. Collaborate closely with product managers and developers to construct user-centered solutions.

Champion the User – Employ human-centered design principles to engineer seamless, intuitive, and accessible digital experiences for a diverse user base, applying inclusive design standards across all groups.

Deliver Design Impact – Work alongside peers and leaders to foster cross-functional alignment, encourage creativity and innovation, and challenge established norms. Engage with tools like Figma, prototyping from Whiteboards, Wireframes, UI Drafts, and UI Sketches, in synergy with product teams, while transforming data into compelling visualizations and interactive components.

Mentor & Develop the UX Team – Guide and mentor Product Designers, tackling design challenges through consistent engagement. Cultivate and expand a design team focused on optimizing, conceptualizing, and delivering innovative product design solutions.

Scale the Culture – Collaborate with the Design Guild to solidify best practices, document and advocate design processes, ensuring alignment with emerging industry trends.

Your Qualifications

At Cimpress, we are committed to attracting talent that brings fresh perspectives and innovative ideas to our teams. We invite candidates of all backgrounds to apply, even if they do not meet every single qualification. You might be the ideal fit for this or another role.

8+ years of professional experience as a Senior UX Designer in a B2B product-oriented organization, with a minimum of 2 years in a leadership capacity.

Proven track record in designing self-serve SaaS products that resonate with users.

In-depth understanding of UI/UX concepts, principles, methodologies, tools, and practices.

Experience enhancing the UX of sophisticated, high-quality B2B products, ideally in the manufacturing sector.

Exceptional communication skills to convey design choices and rationales effectively.

Capability to think broadly before honing in on a solution.

Data-driven mindset with a penchant for conducting insightful experiments.

Curiosity, a creative flair, and a growth-oriented mindset are essential.

Being a remote-first company, written and verbal communication is highly valued in our culture, and you should excel in both.

Preferred Qualifications

Formal education (bachelor’s or master’s degrees), preferably in a design-related field.

Experience collaborating with global, high-caliber product and engineering teams.

An understanding of manufacturing principles, LEAN manufacturing, logistics, and shop floor operations.

What Makes Working Here Great

We empower our engineers to adopt an ownership mentality, enabling them to remain agile as we expand. Each team defines its own roadmap and chooses the programming languages and technologies that best fit their needs. This approach allows us to exert significant influence at an enterprise level while maintaining the agility of a smaller entity. Our Remote-First model fosters autonomy and flexibility, allowing team members to work from home while providing collaborative spaces for those who prefer in-person interaction.

About Us

Founded by Robert Keane, Cimpress is dedicated to investing in and nurturing customer-centric, entrepreneurial mass customization enterprises. Cimpress Technology develops pioneering software that enables our mass customization businesses to craft personalized physical and digital products for over 17 million customers worldwide. Our customers benefit from customizable solutions that allow them to introduce new products, connect with clients, and monitor orders efficiently. This commitment to innovation ensures our customers remain loyal and engaged.

Our Commitment to Diversity, Equity, & Inclusion

Cimpress is here to help customers realize their unique dreams, which is why our team must reflect that diversity. We believe in the valuable contributions of our diverse global workforce. We cultivate a collaborative, inclusive, and innovative environment. Our mission is to embody an inclusive culture characterized by fairness, respect, and belonging, empowering every team member to ignite their next great idea.

Equal Opportunity Employer

Cimpress Technology, part of Cimpress, is an Equal Employment Opportunity Employer. We value every qualified candidate’s application, irrespective of race, color, sex, national or ethnic origin, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, or legal status. This list is not exhaustive, and we always strive to exceed legal requirements.

Job Segmentation: User Experience, Logistics, Supply Chain, Engineering, Technology, Operations, Research, Engineering