Welcome to Masabi

At Masabi, we’re at the forefront of revolutionizing fare payment systems, enabling millions to travel effortlessly around the globe. Our innovative fare collection platforms empower riders to conveniently purchase and display tickets for public transport, whether through their mobile devices, at ticket machines, or by tapping their bank cards for travel.

Our Justride platform operates in over 250 locations worldwide, including major cities across the globe. By leveraging our pioneering mobile ticketing SDK, we’ve forged partnerships with leading transport entities such as Uber, Moovit, and Transit.

Your journey matters to us too. By choosing a career with Masabi, you’ll join a dynamic community of forward-thinking innovators dedicated to delivering excellence. Here, you’ll find the resources you need to cultivate the career you aspire to, receiving support every step of the way—whether you’re taking a straightforward path or exploring new avenues.

The Opportunity

We’re seeking a Contracts Manager to join our Legal team and spearhead the project management of customer and supplier contract negotiations, specifically focusing on the USA and North America. In this pivotal role, you will collaborate closely with the General Counsel and various teams across the organization to facilitate RFPs, create new customer agreements, handle upsells, negotiate global supplier contracts, and manage business-as-usual activities.

This position is perfect for someone seasoned in technology contracts who has a curious mindset and forward-thinking approach. You will take charge of leading contract negotiations while enabling the Legal Team to embrace more efficient workflows, from utilizing document automation tools to establishing processes that minimize lengthy manual reviews.

Location

This position is open to candidates located in Colombia or the UK, with remote-first options available in both countries. Occasional travel may be necessary.

Key Responsibilities

• Drive the drafting, review, and negotiation of customer and supplier contracts, primarily focused on the US, with additional support for Canada, the UK, and EU.

• Assist with public sector RFPs by evaluating proposed terms and preparing contract exceptions.

• Collaborate with business and finance stakeholders to ensure alignment on pricing, scopes of work, and critical contractual terms.

• Promote the use of AI and automation to enhance contract workflows, from document triaging and redlining to uncovering efficiency opportunities across the contract lifecycle.

• Refine and enhance templates, playbooks, and contract workflows to ensure consistency and clarity.

• Manage tools and processes that facilitate smarter document review and triaging.

• Project-manage contract-related initiatives to keep processes streamlined and ensure team alignment.

• Organize and maintain our contract repository, working towards establishing a clear and central source of truth.

• Provide advice to colleagues on contractual terms and support improved decision-making across teams.

Who You Are

• Extensive experience managing complex commercial contracts in the tech industry; preference for SaaS expertise, although not mandatory.

• Knowledgeable in US contract law and North American market standards; global experience is advantageous.

• Adept in contract drafting, redlining, and commercial negotiations.

• Comfortable utilizing legal tools and eager to explore automation and AI to enhance workflows.

• Inquisitive, proactive, and process-oriented, always seeking ways to improve.

• Composed and organized under pressure, able to manage multiple priorities effectively.

• Collaborative and approachable with excellent communication skills, thriving in teamwork settings.

• Self-driven and detail-focused, showcasing good judgment and commitment to follow-through.

Preferred Qualifications

• Experience with public sector RFPs or regulated contracting environments.

• Understanding of data protection, privacy, or intellectual property-related clauses.

• Familiarity with tools like DocuSign, LinkSquares, or process automation platforms.

Our Offerings

• 25 days of annual leave, with the option to purchase an additional five days pro-rated.

• Comprehensive Private Healthcare through AXA, including coverage for pre-existing conditions and mental health support.

• Life Insurance.

• Menopause support.

• Flexible workstation options.

• Opportunity to work from any country in the world for up to three months each year (certain conditions apply).

• Pension scheme.

• Annual training budget up to £1000.

• £200 yearly budget for home office enhancements.

• Enhanced family leave benefits.

• Cycle to work initiative.

• Regular team social events supported by a monthly budget for employees.

• Vibrant and collaborative workplace focused on making a positive impact.

At Masabi, we’re committed to enhancing public transit; our mission is to make it fair and accessible for everyone.

We are a community of passionate innovators, eager to make a meaningful difference. At Masabi, we value openness and trust, creating an atmosphere where every individual is empowered to bring their authentic selves to work.

Be yourself—whoever you are.
We welcome applications from diverse backgrounds and encourage candidates to share their pronouns throughout the hiring process. Together, we simplify journeys, dismantle barriers, and elevate daily life for millions.

Why Choose Masabi?

• Mission-Driven – We strive to simplify journeys. While the work can be challenging, the most rewarding endeavors often are.

• Empowerment to Thrive – Masabi is evolving, and our team is at the wheel. Whether you’re on a direct path or exploring new ones, we’re invested in your journey.

• Compassionate Growth – We prioritize people and promote a culture focused on learning rather than blame. Together, we navigate challenges.

We’re already facilitating journeys—are you ready to embark on this adventure with us?