Location: London-based position offering remote work, with plenty of opportunities to attend events and engage with members.
Commitment: Full-time (considerations for a 4-day workweek available).
Contract Type: Full time

Start Date: ASAP

About Up World

Up World is a vibrant community for ambitious marketers who aim to achieve remarkable success while fostering the growth of others. We’re making significant strides in the marketing landscape:

• Big Up Club is an exclusive, invite-only network crafted for start-up Marketing Directors, Heads of Marketing, and CMOs to learn from and thrive alongside the top marketing talents in the UK. Launched last February, this community has selectively welcomed 60 members, and your key responsibility will be managing it.

• Up Club delivers unparalleled access to industry leaders, mentoring from experts, and top-notch training designed to enhance your marketing prowess.

• The Marketing Accelerator is a transformative 12-week program tailored for mid-level marketers, focusing on leadership development and career progression.

We possess formidable ambition.

Our vision is to cultivate dynamic communities in cities across the UK and beyond, while crafting a service so invaluable that our members couldn’t imagine working without it. We may not be changing the world, but we are genuinely impacting lives by creating an essential space for those who may otherwise lack structured personal development, helping them realize their full potential and combat professional isolation.

Role Overview

The Membership & Partnerships Manager plays an integral role in two key areas of Up World.

Ownership of Big Up Club:

You’re tasked with steering an engaging development program for Marketing Directors and CMOs, ensuring members rave about their experience. Your responsibilities will include:

• Driving membership growth and retention, converting interest into lasting loyalty and transforming members into passionate advocates

• Designing and delivering an enjoyable, high-value community experience that incorporates meaningful personal touches

• Balancing personal engagement with effective automation to achieve scale without compromising the community’s unique essence

• Hosting vibrant online and in-person events with charisma and warmth (confidence and presence are essential)

• Utilizing tools and systems to ensure seamless daily operations and impactful major events

• Actively listening to members and optimizing their experience informed by feedback and insights

A Community Executive will assist you in delivering the Big Up Club experience, reporting to Liv (our Community Manager overseeing Up Club) with a dotted line into you.

Leading our Partnerships Program:

You will spearhead our partnerships initiative, collaborating with brands looking to support Up World and engage with our mission.

• Managing and expanding our commercial partnerships, from outreach to delivery

• Building and nurturing long-term relationships with brands and partners

• Effectively overseeing our partnerships pipeline, tracking discussions, closing deals, and providing clear reports

• Delivering exceptional account management to make partners feel appreciated and eager to renew

• Collaborating with our broader team to create campaigns, content, and activations that add real value

In the future, we envision appointing a Partnerships Manager to take charge of the partnerships program, which may report to you based on the growth of both the partnerships and Big Up Club, as well as your performance!

You will report directly to Jonny, Head of Up World.

Candidate Profile

The ideal candidate will embody the following traits:

• A natural networker and relationship creator—extroverted, friendly, and confident in leading events while adept at fostering long-lasting connections

• Commercially astute and results-oriented—energized by targets, skilled in building and managing a sales pipeline, with a sharp eye for growth opportunities

• Strategic and proactive—focused not just on completing tasks, but on devising smart, scalable plans for enhancement

• Proficient in automation and systems—constantly looking for innovative ways to scale, familiar with tools like Zapier & HubSpot (quick learners are welcome!)

• Fluent in marketing jargon—understanding our audience and their needs, able to craft compelling messages

• Self-motivated and thriving on ownership—taking the initiative, adapting quickly, and excelling in a dynamic, remote team environment

• Deeply passionate about our mission—dedicated to helping others improve and excited to contribute to a community that members genuinely love

Your qualifications:

• Experience as a Community Manager (preferably not in a purely social media context; we seek someone who has worked with paid memberships)

• A background in B2B marketing is a plus

What We Offer

This position is based in London.

As a remote-first organization, we offer flexibility to work from various locations. However, candidates should expect to frequent co-working spaces and engage with members in person, including coffee meetings at their offices and interactions with partners.

This role is full-time, starting as soon as possible, with considerations for a 4-day work week.

Salary: £37-50k

We have structured salary bands, and compensation will be determined based on experience.

What You Can Expect in Return:

• Access to co-working spaces like Second Home, Huckletree, or with &Co

• 25 days of holiday, plus bank holidays.

• Monthly remote working allowance for coffee, co-working, or gym memberships

• Commitment to your personal development.

• A day off for your birthday (extra holiday!)

• Enhanced parental leave and pay

• Unlimited coaching sessions through MoreHappi

• Full Up World Membership

We believe in offering benefits from the very beginning, and our handbook is accessible here.

Application Process

• Applicants must have the right to work in the UK (we are currently unable to sponsor visas).