Operations Specialist – Remote Location Work Opportunity

Ansira Partners Ltd.

London, United Kingdom Full-time in I.T. & Communications
  • Salary: £10000 - £35000 / YEAR
  • Job ID 1487357

Job Description

German Language Proficiency is MustWhat you will do:

  • Answer multiple incoming lines, emails and chats and respond or our Channel Partners and Brand contacts
  • Review marketing materials against an established set of program guidelines and brand standards
  • Perform QC on claims, verifying and updating information on submitted claims, reviewing the policy to determine which charges are eligible for reimbursement, reconciling a claim, negotiating payment to all parties and following up to ensure that payments are made
  • Review and apply relevant geographic tax and VAT guidelines to claims
  • Oversee tax invoice collections
  • Working with Finance teams to ensure payments are made in line with SLA
  • Responsible for payments process Rebates and MDF
  • Perform software functionality quality assurance checks
  • Project support during rollout of a new client or for existing clients, including system configuration
  • Train and onboard partners both at launch and ongoing
  • Execute email campaigns
  • Complete administrative tasks and other duties to support the client operations and marketing/communications teams

Qualifications / Experience Required

  • Bachelor’s degree in marketing/advertising preferred
  • Fluent in German language with prior experience working with German clients
  • 2+ years’ experience in a fast-paced office environment with administrative and/or customer service experience
  • Proven technical competence including experience with Microsoft Word, Excel and Outlook
  • Strong attention to detail and excellent time management
  • Ability to organize work, multitask and meet deadlines
  • Exceptional ability to work within a team environment
  • Strong verbal and written communication skills

We are a culture of passionate, collaborative, and respectful people. We are curious about finding the most strategic solutions, while being fearless in our pursuit of pushing the limits.

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