Experience the joy of working with a team that is genuinely passionate about its mission!

At our company, we blend enthusiasm with a strong commitment to customer satisfaction.

Location: Remote
Eligibility Criteria: Candidates must reside in specific counties for consideration:

• Florida: Brevard, Broward, Palm Beach
• Georgia: Sumter, Jefferson, Rockdale, Fulton, Douglas, DeKalb, Bulloch, Newton, Cherokee
• Ohio: Miami, Mahoning, Trumbull
• Texas: Tarrant, Dallas, Harris, Travis, Williamson
• Mississippi: Forrest, Hinds, Lee
• Alabama: Autauga, Montgomery
• Arkansas: Desha
• Maryland: Baltimore
• Pennsylvania: Elk
• South Carolina: Dorchester, York

About Us:

Our dedicated team strives to enhance access to affordable prescription medications for patients. By collaborating with insurance companies, healthcare providers, and pharmacies, we aim to alleviate the financial challenges associated with medication costs, providing patients with access to necessary treatments without excessive burdens.

Role Summary:

As a vital contributor to our mission, you will assist patients in navigating our Prescription Payment Plan. Your role will involve close collaboration with patients, insurance providers, healthcare professionals, and pharmacies to ensure smooth enrollment, eligibility checks, cost-sharing, and efficient prescription fulfillment.

Key Responsibilities:

• Patient Enrollment & Eligibility: Guide patients through the enrollment process, collecting essential personal and insurance information while verifying eligibility.

• Prescription Coverage: Aid patients in confirming coverage for prescribed medications and manage the approval process for eligible treatments.

• Cost Sharing & Payment: Minimize out-of-pocket expenses for patients by applying program benefits, managing copayments and coinsurance, and providing additional copay assistance when necessary.

• Prescription Fulfillment: Collaborate with participating pharmacies to ensure benefits are correctly applied during the filling process, so patients pay the reduced amount.

• Refills & Ongoing Support: Assist patients in maintaining access to their medications at lowered costs, ensuring adherence to medication regimens and continued eligibility.

• Program Renewal & Updates: Support patients in annual renewals and keep them informed about updates to the program and medication formulary.

Qualifications We’re Seeking:

• Experience in healthcare, insurance, or customer service (background in prescription assistance programs is advantageous)

• Exceptional attention to detail and ability to navigate complex processes

• Outstanding communication skills to engage with patients, healthcare providers, and pharmacies

• A sincere dedication to helping others and enhancing their healthcare access

• The capability to work effectively and cooperatively in a team environment

Success Factors for Remote Work:

• Private Workspace: A dedicated and quiet workspace with a door that closes, ensuring minimal distractions.

• Ergonomics: A comfortable desk and chair setup that supports the installation of required equipment.

• Reliable Internet Connection: High-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream.

• Distraction-Free Environment: A designated, quiet area to focus on delivering outstanding customer service without interruptions.

• Tech-Savvy: Comfortable with technology and quick to learn new systems.

• Self-Motivation & Independence: Ability to remain productive and manage time effectively in a remote setting.

• Communication Skills: Strong verbal and written communication abilities, particularly in a virtual environment.

• Adaptability: Ability to adjust to evolving technologies and procedures while working remotely.

Compensation & Benefits:

• Hourly Pay: $15 per hour

• Company-Provided Equipment: All necessary equipment will be supplied.

• Comprehensive Benefits: Full health insurance package including medical, dental, and vision coverage.

• Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (conditions may apply).

• Generous Referral Program: Earn $20 per paycheck for every referral, plus your referral benefits too! No limits!

• Extensive Training: Paid training to set you up for success.

• Career Development: Opportunities for advancement and professional growth within a leading healthcare organization.

• Work-from-Home Convenience: Enjoy saving time and resources while reducing your environmental footprint.

• Inclusive Culture: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.

Measuring Success:

• Lower out-of-pocket costs for patients achieved through effective cost-sharing and copay assistance

• Timely and accurate handling of prescription claims and approvals

• High levels of patient satisfaction with program support and streamlined processes

• Compliance with program standards and monitoring of patient eligibility for continuous assistance

Why Choose Us?

• Join a team that is genuinely making a difference in patients’ lives by reducing the costs of essential medications

• Professional development opportunities within the healthcare and insurance sectors

• Competitive salary along with a comprehensive benefits package

• A collaborative, innovative, and supportive work environment

Ready to Make a Difference?

Join us on our mission to make prescription medications more affordable and accessible for those in need. If you’re eager to contribute to meaningful change, we want to hear from you!

Embrace the excitement of rapid growth and connect with an enthusiastic team of achievers—your future starts with us!