Job Description:

• Has a solid foundation of knowledge and skill sets for supported platforms/products and environments that support the Clinical Imaging Space.
• Has the ability to understand customer requirements and the impact on the technical direction of a solution.
• Is part of a larger team, while managing own work, will be assigned tasks of greater duration and complexity.
• Role will form productive relationships with internal customers by listening, clarifying, and responding effectively.
• Develops & presents internal documentation to be utilized by the team.
• Develops & presents external documentation to be utilized by clinical associates.
• Works to mentor other associates on the team.
• Generate any ad-hoc reporting as required.
• Able to collaborate with both internal & external resource partners.
• Troubleshoot support issues, applications and assists with analyst level escalations.
• Recognized & functions as a leader to the team.
• Build new test and production environments.
• Performs/assists in application upgrades.
• Contributes to the development of project plans, identifies key milestones, and raises critical project issues such as resource needs and contingencies.
• Possesses extensive hands-on experience and in-depth knowledge of the following application: Change Healthcare Radiology PACS, Client Centricity PACS, Fuji Synapse PACS, Client Viewpoint.
• Tera Recon, Rapid, Dyna CAD, and other ancillary Radiology applications.