Reinstatement Clerk – Remote

Globe Life Inc.

Texas, United States Full-time in Administration
    • Job ID 1902809

    Job Description

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.

    We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.

    Role Overview:

    Could you be our next Reinstatement Clerk. Globe Life is looking for an experienced Reinstatement Clerk to join the team!

    In this role, you will primarily be responsible for completing various tasks for Liberty National reinstatement initiatives. The Reinstatement Clerk will also assist with other clerical tasks for the Customer Retention department. This position will collaborate with the Back Office Clerks, Analysts, as well as department management. This is an entry level position with promotion opportunity to other positions within the Customer Retention Department.

    This is a Remote position supporting our corporate office in McKinney, TX (Monday – Friday, 7:30am – 4:30pm).

    What You Will Do:

    • Use of multiple systems to determine eligibility of reinstatement, process transactions, and Agent Bonuses
    • Complete and track processes completed
    • Follow-up to ensure transactions completed processed successfully
    • Provide management with weekly status report updates
    • Routinely work on ad hoc tasks
    • Communicate task progress and concerns
    • Adhere to the policies and procedures set within the department
    • Other duties as assigned by management

    What You Can Bring:

    • High School Equivalent, college preferred.
    • Previous knowledge of Life Insurance, Liberty National Policy Knowledge preferred.
    • Ability to work independently and under deadlines
    • Strong organizational and time management skills
    • Thorough follow-up and adherence to policies and procedures
    • Ability to handle multiple projects/processes at once
    • Organized and attention to detail
    • Excellent verbal communication skills and ability to interact professionally with a diverse group
    • Excellent MS Office skills a must (Word, Excel, and Access a plus)
    • Heavy mainframe experience
    • Good understanding of Liberty National products/procedures, preferred

    Applicable To All Employees of Globe Life Family of Companies:

    Reliable and predictable attendance of your assigned shift.

    Ability to work full time and/or part time based on the position specifications.

    How Globe Life Will Support You:

    Looking to continue your career in an environment that values your contribution and invests in your growth? We’ve curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

    • Competitive compensation designed to reflect your expertise and contribution.
    • Comprehensive health, dental, and vision insurance plans because we believe that taking care of your well-being is fundamental to your performance.
    • Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
    • Wellness club reimbursements and gym discounts to help you stay on top of your health.
    • Paid holidays and time off to support a healthy work-life balance.
    • Parental leave to help our employees welcome their new additions.
    • Development training programs to enhance your skills and career progression and unlock your full potential.

    Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

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