At UnitedHealthcare, we’re on a mission to transform the health care landscape, building healthier communities and eliminating barriers to quality care. Your contributions here will positively impact millions of lives as we work together to create a more responsive, affordable, and equitable health care system. Ready to make a real difference? Join us and experience the essence of Caring. Connecting. Growing together.

In this role, the RN Clinical Care Coordinator will function as the primary care manager for a dedicated panel of members facing complex medical and behavioral challenges. Your focus will be on coordinating care activities that address our members’ medical, behavioral, and socioeconomic needs—ensuring optimal service utilization and elevating the quality of care provided.

This position is home-based with essential fieldwork; you’ll be engaging in community interactions approximately 50% to 75% of the time within your designated coverage area.

Candidates should reside in Lima, OH or Allen County and be open to commuting to nearby counties.

If you’re located in Allen County or surrounding areas, this role offers you the flexibility to work remotely while tackling significant challenges.

Your Key Responsibilities:

• Engage with members both in-person and via phone to conduct comprehensive needs assessments, covering medical, behavioral, functional, cultural, and socioeconomic dimensions.
• Craft and execute personalized care plans addressing diverse needs such as chronic condition management, health promotion, lifestyle changes based on social determinants of health, medication oversight, and member safety, in line with best practices.
• Collaborate effectively with internal teams, providers, and community partners to implement care plans.
• Provide education and guidance to empower members in self-managing their health and making positive lifestyle adjustments.
• Facilitate proactive discharge planning and coordinate care transitions following emergency room visits or admissions to inpatient facilities or skilled nursing facilities (SNFs).
• Advocate on behalf of members and their families to ensure their needs and preferences are fully communicated and upheld within the health care team.

You’ll enjoy recognition and rewards for your contributions in an environment that supports your personal and career growth while providing clear pathways for success in your role and beyond.

What You’ll Need to Bring:

• A current, unrestricted RN license in Ohio.
• A minimum of 2 years of clinical experience as a Registered Nurse.
• Proficiency in MS Office (Word, Excel, Outlook) for at least one year.
• A reliable mode of transportation with the ability to travel up to 75% within Allen County and surrounding areas to meet with members and providers.
• Residency in Lima, OH or Allen County as well as Putnam, Hancock, or Hardin counties.

Preferred Qualifications:

• A Bachelor of Science in Nursing (BSN) or higher degree in a clinical field.
• A certification in case management (CCM).
• At least one year of experience in community case management, specifically coordinating care for those with complex health needs.
• Experience working collaboratively in a team-oriented care setting.
• A background in Managed Care.

All remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.

The hourly compensation for this role ranges from $28.61 to $56.06, depending on full-time status. Pay is determined by various factors such as local labor markets, education, experience, and certifications. UnitedHealth Group follows all applicable minimum wage regulations. In addition to a competitive salary, we offer a comprehensive benefits package, including an incentive program, equity stock purchase options, and a 401(k) plan (all benefits subject to eligibility requirements). With us, you’ll find diverse opportunities for benefits and incentives that accompany your career journey.

At UnitedHealth Group, we are committed to helping individuals lead healthier lives and improving the overall health system for everyone. We believe that every individual, regardless of race, gender, sexuality, age, location, or income, deserves access to quality health. Unfortunately, significant barriers to good health still exist, particularly affecting communities of color, marginalized groups, and those with lower incomes. We strive to reduce our environmental impact while delivering equitable care to address these disparities and enhance health outcomes—an essential priority woven into our mission.

UnitedHealth Group is proud to be an Equal Employment Opportunity employer, ensuring that qualified candidates will receive fair consideration for employment, free from discrimination based on race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by applicable laws and regulations.

UnitedHealth Group maintains a drug-free workplace, and candidates will be required to pass a drug test prior to employment.