Optum is a dynamic global organization dedicated to enhancing health through innovative technology, supporting millions in their journey to healthier lives. By joining our team, you’ll play a key role in transforming health outcomes by linking individuals with essential care, pharmacy benefits, data, and resources that empower them to thrive. Our inclusive culture fosters diversity and connection, surrounded by skilled colleagues, extensive benefits, and robust career development opportunities. Make a meaningful difference in the communities we serve and help us champion health equity on a global scale. Together, let’s embark on a journey of Caring. Connecting. Growing together.

As a proud member of UnitedHealth Group (NYSE: UNH), Optum stands at the forefront of technology-enabled health services and software innovation. We partner with governments, employers, and healthcare providers to deliver superior care to over 146 million people worldwide, aspiring to create a value-based healthcare system characterized by compassion and equity. With a dedicated workforce of more than 190,000, Optum provides coherent, integrated solutions that modernize the health system and enhance the overall well-being of populations.

At OptumInsight (OI), we are driven by a spirit of relentless innovation, offering a suite of software, network and data analytics, technology-enabled services, advisory, and revenue cycle management solutions crafted to make healthcare more effective for everyone.

UnitedHealthcare broadens access to affordable health benefits, streamlining the healthcare process while ensuring high-quality care. Our mission drives us forward, our values inspire our actions, and our diverse culture unites us in the pursuit of better care for the populations we are honored to serve.

In this role, you will take charge of implementing Stratus Imaging (SI) products within a cloud environment, acting as the primary technical expert. Your collaboration with customers and project teams will be vital as you coordinate, customize, and validate product deployments, ensuring installation and troubleshooting processes go smoothly.

Enjoy the flexibility of remote work from virtually anywhere in the U.S. as you tackle challenging tasks head-on.

Key Responsibilities:

• Collaborate with customers and cross-functional teams to implement proprietary products such as SI Archive, SI Viewer, SI PACS, SI Share, and SI Analytics.
• Design and configure systems per customer specifications.
• Develop and configure HL7 systems.
• Identify and resolve issues affecting systems, applications, and end users.
• Conduct testing and benchmarking to ensure systems are free of errors.
• Provide customer support during the go-live phase, including outside standard business hours as required.
• Follow internal workflows and best practices, ensuring thorough documentation and reporting.
• Engage in mentorship and training activities.
• Participate in knowledge sharing and process improvement initiatives.
• Travel to customer sites for installations and support as necessary.

You will be recognized and rewarded for your performance in a challenging environment designed to guide you toward success in your current role while opening opportunities for future growth.

Required Qualifications:

• 3+ years of experience in IT, focusing on troubleshooting and implementing Information Systems.
• Proven track record in a customer-facing role.
• Knowledge and experience with Active Directory and Windows Server OS.
• Experience with virtual machines, servers, and workstations.
• Familiarity with Windows applications such as Word and Excel.
• Willingness to travel up to 25% of the time based on business requirements.

Preferred Qualifications:

• MCSE or A+ certification.
• Security+ certification.
• Experience in the Healthcare sector.
• Background in implementing medical imaging software (PACS, RIS, EMR, or similar clinical systems).
• Knowledge of DICOM and HL7 protocols.
• Experience with scripting.
• Demonstrated ability to work independently and meet tight deadlines.
• Solid understanding of network topology and protocols.

For remote employees, adherence to UnitedHealth Group’s Telecommuter Policy is required.

The salary for this position ranges from $71,600 to $140,600 annually, adjusted for full-time employment. Pay varies based on multiple factors including local labor market conditions, education, relevant experience, and certifications. UnitedHealth Group adheres to all applicable minimum wage laws. In addition to competitive compensation, we offer a comprehensive benefits package, recognition programs, an equity stock purchase program, and a 401k contribution plan (subject to eligibility). No matter where your career begins with UnitedHealth Group, you’ll have access to an extensive array of benefits and incentives.

Application Deadline: This listing will remain active for a minimum of 2 business days or until we have received sufficient qualified applicants. Listings may close earlier due to a high volume of applications.

At UnitedHealth Group, we strive to help individuals lead healthier lives and enhance the health system for everyone. We believe everyone, regardless of race, gender, sexuality, age, location, or income, deserves the chance to live their healthiest life. We acknowledge the persistent barriers to good health that disproportionately affect people of color, historically marginalized groups, and those with lower incomes. We’re committed to reducing our environmental impact and providing equitable care that tackles health disparities and enhances health outcomes — a core priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by applicable laws and regulations.

UnitedHealth Group maintains a drug-free workplace. Candidates must pass a drug test prior to employment.