Join our dynamic Bristol-based company as a Credit Controller on a 12-month fixed-term contract, with the flexibility to work remotely!

Your future employer
Be a vital part of a thriving business in Bristol, where you can enjoy the option of remote work while contributing to our financial success.

Your key responsibilities
As a Credit Controller, you will report directly to the Debt Recovery Supervisor. Your primary role will be to efficiently manage and pursue company debts through extensive communication with both internal and external clients. Your efforts will be focused on keeping the debt collection process proactive and ensuring that outstanding debts are addressed until they are fully resolved.

• Engage in a high volume of phone calls and emails to diligently follow up on debts while delivering exceptional customer service.
• Maintain regular communication with internal stakeholders regarding their outstanding debts.
• Collaborate frequently with various teams within the Finance department to identify root causes of issues and implement effective solutions.
• Achieve collection goals to meet cash collection targets and diminish aging receivables.
• Ensure the accuracy of the system by keeping up-to-date notes and maintaining high-quality usage standards.

What you need to be successful
To excel in this role, you should possess the following skills and attributes:

• Exceptional organizational abilities and the capability to thrive under pressure while meeting challenging targets.
• A self-starter with a proactive and adaptable mindset.
• Meticulous attention to detail, complemented by strong communication and numerical proficiency.
• Proficient in Microsoft Office applications, particularly Excel and Word, with familiarity in using pivot tables and VLOOKUP.
• Experience with bad debt management is a plus, though not mandatory.

What’s in it for you
We offer a range of attractive benefits that promote your well-being and professional growth:

• Enjoy a high degree of flexibility, allowing for an excellent work-life balance (remote work options available).
• Receive a competitive remuneration package that includes private medical and income protection insurance, along with discounted gym memberships and more.
• Access opportunities for professional development and career progression, including funding for further education.
• Participate in both in-person and virtual social events to foster team connections.
• Get involved in various Environmental, Social, and Governance (ESG) initiatives.

Next steps
If this opportunity sparks your interest, click ‘apply now’ to send us your updated CV, or give us a call to discuss further. If this position isn’t the perfect fit for you but you’re exploring new career opportunities, please reach out for a confidential conversation about your next steps. INDHAF #