Join our dynamic team as we seek dedicated Work From Home Call Center Representatives specifically for Alaska residents! If you’re looking for a fulfilling remote job where your efforts are recognized and your professional development is encouraged, this is the perfect opportunity for you.

What You’ll Experience:

Your placement within our team will reflect your skills, experience, and overall fit. We are committed to setting our employees up for success, launching them into roles where they can excel. This fixed-schedule position requires availability for evenings and weekends, meaning all team members should be prepared to work until 9:00 PM Central Time (6:00 PM Alaska Time).

Whether you’re seeking a full-time adventure or part-time engagement, this role caters to reliable professionals eager to stick to a consistent schedule.

Your Role Includes:

In this position, you will reach out to homeowners who have already shown interest in home improvement services—this is NOT a cold calling environment. Your main goal will be to deliver top-notch customer service while assisting in setting appointments and responding to inquiries.

You Will Thrive Here If You:

• Possess strong listening abilities and maintain a courteous, professional phone demeanor
• Are driven by clear objectives and enjoy working with performance metrics
• Welcome coaching, are open to feedback, and have a desire to improve
• Excel at multitasking, managing calls while navigating systems
• Can type at a minimum speed of 35 WPM and have proficient computer skills
• Collaborate well with colleagues and love contributing to team successes
• Are prepared to commit to a fixed schedule, including evenings and weekends until 9:00 PM CST

Compensation & Benefits:

• Starting pay: $15.00-$17.00 per hour (commensurate with experience)
• Paid virtual training to equip you for success
• Increased pay within 30 days based on performance
• Paid Time Off (PTO) accrued after 90 days (available for both full-time and part-time employees)
• Opportunities for advancement—many representatives have moved up to management roles

Additional Requirements:

• Candidates must be current residents of Alaska
• Commitment to a fixed schedule ending no earlier than 9:00 PM CST is essential

Home Office & Tech Specifications:

• High-speed wired internet (Wi-Fi is not acceptable)
• Windows 10 or higher, 8GB RAM, with a minimum 2GHz processor
• Browsers: Google Chrome, Firefox, or Safari
• MS Office or OpenOffice (free options available)
• A webcam is required for meetings and training
• A company-provided headset will be supplied

Seize the opportunity to become part of a flourishing team within a well-regarded organization that operates with over 150 remote employees. With six years in the industry, we serve as a trusted extension of several major call centers. As a proud division of BirdDog Media, we emphasize a family-oriented work culture alongside the professionalism of a Fortune 5000 company.

If you’re ready to embark on a journey of hard work, quick learning, and growth, we encourage you to apply!

Please submit your application using the home computer you intend to use for this role.

By clicking "Apply," you consent to receive follow-up communications regarding this job opportunity via phone call, pre-recorded message, or text at the provided number. Contact may occur through automated or manually dialed means. While consent is not necessary for us to contact your cell phone, if you prefer we don’t, please share an alternative number. You also consent to be contacted via email regarding this and future job opportunities.