Remote Customer Support Specialist – Employer Located in London

HipHopTune Media

London, United Kingdom Full-time in Call Centre / CustomerService
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    • Job ID 2766208

    Job Description

    Join a dynamic, London-based company as a Remote Customer Service Advisor, where your skills can shine in a fully remote environment. We’re looking for individuals who possess outstanding customer service talents, exceptional verbal and written communication skills, and a knack for fostering positive interactions. A solid level of computer literacy is essential, along with a proactive approach and a heartfelt commitment to supporting our customers.

    If you’re eager for a remote role with a company that prioritizes exceptional service delivery, we encourage you to apply today and embark on the next chapter of your customer service journey.

    Position: Customer Service Advisor

    Job Type: Full Time

    Location: Remote

    About the Role:

    We are on the lookout for a Customer Service Advisor to join our innovative team. This role is open to candidates based in London who are keen on working from home.

    Key Responsibilities:

    • Serve as the initial point of contact for all inquiries and resolutions.
    • Provide members with insightful advice and guidance as they navigate their journey with our organization.
    • Cultivate and sustain excellent communication with various teams and departments to ensure seamless service.
    • Address all inquiries from members, resolving issues at the first level and referring complex matters to specialized teams as necessary.

    Requirements:

    • Demonstrated excellence in communication and listening skills.
    • Strong ability to build and maintain relationships.
    • Willingness to work flexible shifts.

    Required Documents:

    • CV/Resume

    Application Process:

    If you’re ready to make a difference and meet the qualifications outlined above, we welcome you to apply HERE.

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