Since its inception in 1978, ACS Technologies (“ACST”) has been at the forefront of supporting the faith-based community by developing innovative software solutions that empower ministries to operate with enhanced efficiency and precision. We enable churches to effectively manage all critical aspects of their ministry, from financial management to building meaningful relationships. As the leading provider in our industry, we recognize there is still more to achieve, and we are on the lookout for talented individuals to join us in our mission to equip churches with cutting-edge technology.

As a Financial Support Specialist, you will become part of a dynamic team comprising skilled, enthusiastic, and tech-savvy customer service professionals who provide exceptional technical support to over 50,000 clients globally. If you are driven by a desire to make a positive impact and support faith-based non-profit organizations, this role is made for you.

Your role as a Financial Support Specialist will involve working collaboratively within one or more teams, addressing a diverse array of software solutions. You will leverage comprehensive training and your existing experience to deliver outstanding customer service tailored to our clients’ needs. Be prepared to guide clients through step-by-step processes when they have “how-to” inquiries and to tackle complex issues that may challenge a church’s IT team—all while maintaining a composed and professional demeanor. Our ultimate goal is to leave clients saying “WOW” after every interaction.

You might be an excellent fit for this role if:

• You have a passion for interacting with people and a strong affinity for technology, coupled with a knack for troubleshooting and problem-solving—imagine having a job that merges all your interests!
• Your background includes robust customer service experience.
• You possess extensive knowledge in Accounting/Finance, including a solid understanding of Double-entry Fund Accounting Principles, procedures, and reconciliations.
• You are familiar with accounting software (e.g., QuickBooks), bank reconciliation processes, payroll functions, and the Chart of Accounts.
• You enjoy exploring new technologies and uncovering how they function.
• Your friends consider you the go-to tech expert.
• You are comfortable working remotely and collaborating with your teammates from a distance.
• Your friends and family often turn to you for assistance with their computer issues.
• You understand that when someone mentions “the cloud,” they are not referring to weather phenomena but digital storage solutions.
• You can confidently name several Internet browsers and operating systems.
• You have a solid grasp of networking concepts and can access, copy, and modify files on connected systems.
• Your communication skills—both written and verbal—are exceptional.

We are eager to meet candidates who possess the following qualifications:

• An associate degree in Accounting, Finance, or a related field, or a high school diploma with 1-2 years of relevant accounting experience.
• Experience with ACS financial products and familiarity with church operations is highly desirable.
• A proven track record in customer service.
• Strong technical proficiency across various operating systems.

Why consider joining our team?

• Competitive starting hourly wage of $15.50, with ample opportunities for career growth.
• Comprehensive benefits package, including a 6% 401(k) match.
• Access to a complimentary Wellness Clinic, staffed by a Nurse Practitioner.
• A supportive and friendly remote work atmosphere.
• The chance to make a meaningful difference in the lives of ministries.

We celebrate diversity and are proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

PIf4ceeef776e3-9352