LCSW Clinical Specialist II for Synchronous AHPC Partnership (CA) – Remote

About the Position

Join our dynamic clinical team as a Clinical Specialist II, where you will play a vital role in enhancing our clinical services and creating a world-class experience for our Participants. Your contributions will positively influence various stakeholders, including Participants, Clinical Specialists, and the broader Health Care Industry. In this position, you’ll provide exceptional care to Participants, empowering them to achieve their personal goals for a better quality of life and well-being. Collaboration is key, as you will work closely with both the Operations and Clinical teams to streamline processes and elevate the standard of care delivered.

Your Contributions

• Maintain productivity standards, generally requiring:

  • 30-37 hours of direct counseling care each week

  • Collaborative note-taking during sessions

• Create and maintain treatment plans and necessary documentation

• Participate in treatment team meetings with customers as needed

• Attend weekly Synchronous Health team meetings

• Act as an advocate for Participants in addressing their clinical needs

• Collaborate with Customer Success to ensure client needs are met

• Integrate successful models and evidence-based techniques to support Participants effectively

• Assist in developing materials for outreach, communication, and marketing of Synchronous Health services, including conference presentations and networking events

• Serve as the initial escalation point for Participants experiencing dissatisfaction with their care

• Report unresolved issues to the Operations Manager as a secondary escalation

• Stay updated on advancements in clinical care, including analog and digital innovations

• Other responsibilities as assigned

What You’ll Need

• Active LCSW license that permits independent practice

• Preferred experience with children; not mandatory but highly desirable

• Knowledgeable about state telehealth policies

• Proficient in technology and comfortable conducting telehealth sessions

• Ability to forge therapeutic relationships in a virtual setting

• Professional virtual presence

• Strong capability to assess patient needs and determine appropriate level of care

• Experience treating diverse conditions and collaborating within an interdisciplinary team

• Proficiency in utilizing technology for administrative and clinical tasks (scheduling, notes, chat, web/app-based interventions)

• Ability to work remotely from a secure, private environment (outpatient office or home office acceptable; public locations such as coffee shops are not)

• Access to a smartphone, laptop, and reliable internet connection

• Successful completion of a background check

• Bilingual skills are a plus

What We Offer

• A vibrant team culture

• Opportunities for professional growth and advancement

• 401K plan with a 3% employer match

• Comprehensive healthcare, dental, vision, and life insurance

• Generous paid time off and holiday leave

• Access to a Professional EAP program for you and your household

• Various additional coverage options, such as Short-Term Disability, Long-Term Disability, and Group Accident Insurance

At Thriveworks, we believe in empowering individuals to lead fulfilling lives, and our core values of community, purpose, integrity, accessibility, quality, and teamwork guide us. If you’re passionate about making a difference and support our mission, we invite you to apply today!

Physical aspects of Thriveworks positions may include extended periods of sitting and performing tasks on a traditional computer keyboard.

Thriveworks values diversity and is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where differences in age, color, ability, ethnicity, gender identity or expression, nationality, race, religion, sexual orientation, and military status are celebrated and respected. We welcome diverse applicants to bring their unique perspectives to our team.

Excited to join Team Thriveworks? We’re eager to meet you!

To help you identify our authentic recruitment process amidst rising job scams, note the following:

• Our team only communicates from official Thriveworks email addresses.
• Interviews will be conducted via Google Meet, not other platforms.
• We will never request the purchase or shipment of equipment.

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