Atrius Health is a pioneering organization in healthcare that focuses on providing an integrated system of care for over 690,000 patients, both adults and children, across 30 locations in eastern Massachusetts. Our dedicated team of 645 physicians and primary care providers, alongside 420 additional clinicians, collaborates closely with hospital partners, community specialists, and skilled nursing facilities. We are on a mission to enhance care and improve lives through high-quality, patient-centered, coordinated, and cost-effective services. With a commitment to shared decision-making and trust, Atrius Health enriches the health and lives of our patients. As a proud member of Optum, we are at the forefront of creating the leading value-based care system in the nation.

In this role, you will provide essential administrative support to our department, taking on non-routine tasks that require your independence, judgment, and discretion. You will be making decisions within predetermined guidelines, while also having access to confidential information. It is critical to have a solid understanding of departmental and company-wide policies and procedures, as you will be reporting frequently to the department manager, director, or executive.

Key Responsibilities:

• Act as the administrative liaison, facilitating communication with internal and external stakeholders regarding purchasing, personnel, facilities, and operations.
• Coordinate exclusive administrative processes for the department, including supply maintenance, filing systems, and handling confidential records.
• Oversee invoice payments and account reconciliations while managing the department’s event budget.
• Manage calendars, schedule daily activities, and coordinate meetings for designated staff members.
• Prepare detailed reports, manuals, and presentations utilizing various software, while analyzing trends and gathering data from multiple sources.
• Collect, compile, and analyze moderately complex information while adhering to established parameters for research and reporting.
• Screen correspondence, prioritizing documents that require immediate attention from relevant team members.
• Draft, edit, and format routine communications, along with preparing agendas, minutes, and other departmental documentation.
• Serve as a resource for junior staff members, potentially coordinating the hiring and training processes within the department.
• In a clinical environment, act as the main contact for patient inquiries, addressing issues and referring complex problems appropriately.
• Attend events and meetings, documenting notes and coordinating subsequent actions.
• Perform all duties in compliance with applicable regulations and company policies.

Minimum Qualifications:

• Education: Associate’s degree or equivalent experience required.
• Experience: A minimum of 3 years in an administrative assistant role or a similar position within a healthcare setting. Strong communication and interpersonal skills are essential, along with the ability to navigate interactions with tact and diplomacy.
• Must be a collaborative team player who can prioritize effectively. Proficiency in word processing, spreadsheet, and database software is crucial for producing high-quality documentation. Experience in a pharmacy or healthcare office is preferred.

Working Environment:

• Fast-paced office setting with frequent deadlines and interruptions.
• Ability to work both remotely and on-site effectively.

All applicants for the Pharmacy Department (excluding Clinical Pharmacy) will undergo drug testing as part of the post-offer employment screening process. A positive result for illegal substances will result in disqualification from employment. While candidates cannot be compelled to take the drug test, refusal will lead to rescinding the offer.

Benefits:

• Up to 8% company retirement contribution
• Generous Paid Time Off
• 10 paid holidays
• Paid professional development opportunities
• A comprehensive health and welfare benefits package

At Atrius Health, we embrace a policy of equal opportunity and non-discrimination. Every patient, employee, applicant, and stakeholder is treated with respect and dignity, regardless of race, national origin, gender, age, religion, disability, veteran status, marital or domestic partner status, parental status, sexual orientation, and gender identity or expression, as well as other dimensions of diversity.