About This Opportunity

The Resident – LCSW plays a vital role in our mission to deliver exceptional clinical experiences at the Corporation. As a key member of our clinical team, you will influence a wide array of stakeholders—Participants, Clinical Specialists, and the broader Health Care Industry. Your primary focus will be on providing outstanding care that empowers Participants to achieve their health and wellbeing goals.

Compensation Details: This is a salaried position with a competitive range of $70,000 to $72,500, plus the possibility of earning additional bonuses for exceeding 30 sessions each week.

Primary Responsibilities

• Meet productivity benchmarks, generally comprising the following expectations:

  • 30 completed sessions of direct counseling weekly

  • Accurate note-taking concurrently during client sessions

• Develop and maintain treatment plans and essential documentation

• Participate in treatment team meetings with clients as necessary

• Engage in weekly Synchronous Health team discussions

• Attend a weekly Clinical Supervision Meeting

• Act as an advocate for Participants in addressing their clinical needs

• Collaborate closely with Customer Success initiatives and engage in open communication regarding clients’ expectations and requirements

• Incorporate effective models and evidence-based techniques from your past experiences to enhance participant support

• Contribute to the creation of outreach materials and marketing content to showcase Synchronous Health’s offerings to Participants, clinicians, and industry partners (participate in conferences, networking events, and professional organizations)

• Serve as the initial point of contact for Participants who may have concerns about their experience

• Report unresolved participant issues to the Operations team as a secondary escalation point

• Stay updated on advancements in clinical care, including both analog and digital methods

• Other assigned responsibilities as needed

Qualifications

• Licensed MA LCSW with a minimum of one year of outpatient clinical experience

• Knowledgeable about state telehealth regulations

• Proficient in using technology for virtual counseling sessions

• Able to establish therapeutic relationships in a digital environment

• Exhibits a polished and professional representation in virtual interactions

• Strong skills in assessing and determining the appropriate level of care for patients

• Experience treating various conditions through a multi-disciplinary approach

• Adept in using technology for both administrative and clinical purposes (e.g., scheduling, documentation, digital communication, web-based or app interventions)

• Capable of working remotely from a secure and private location (home office or outpatient setting recommended; public places like coffee shops not permitted)

• Must have access to a smartphone, laptop, and stable internet

• Background check is required

• Bilingual candidates are encouraged to apply

Benefits Shared with Our Team

• A vibrant team culture that values collaboration

• Opportunities for professional growth and career advancement

• Weekly supervision aligned with MA LICSW licensure requirements

• 401K plan with a generous 3% employer match

• Comprehensive healthcare, dental, vision, and life insurance options

• Paid time off along with recognized holidays

• Access to a professional Employee Assistance Program (EAP) for team members and their households

• Additional coverage options such as Short-Term Disability, Long-Term Disability, and Group Accident Insurance

At Thriveworks, we are passionate about helping individuals live their best lives. Our core values include community, purpose, integrity, accessibility, quality, and teamwork—all of which we hope our candidates share. If this resonates with you, we invite you to apply today!

The physical requirements for Thriveworks roles may involve lengthy periods of sitting and data entry using a standard keyboard.

Thriveworks proudly stands as an Equal Opportunity Employer. Our people are our greatest asset, and we celebrate diversity—including age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental abilities, race, religion, sexual orientation, veteran status, and a myriad of other unique attributes. We positively encourage candidates of various backgrounds to apply and contribute their perspective to our team.

Are you ready to join Team Thriveworks? We can’t wait to meet you!

To ensure an authentic hiring experience, here’s how to recognize genuine communication from our team:

• Our recruiters will only reach out using our official email address.
• Interviews will be conducted exclusively on Google Meet.
• We will never require you to purchase or send equipment.

If you encounter any fraudulent activities related to Thriveworks, please report them to us. Feel free to reach out with any inquiries or concerns.

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