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Job ID 2156572
Job Description
Job Type
Full-time
Description
Hiring 1 Fully Licensed Georgia Residents Statewide for an excellent opportunity! Full time remote position
Hiring for the following schedule Tues-Sat, 8pm to 4:30am .LAST OPENING AVAILABLE
Position Overview
Supports the Clinical Supervisor on the floor by providing clinical consults and care/peer consults for front line staff, actively managing staff productivity, providing on-the-job training for staff, and continuous monitoring of staff performance for quality assurance. As needed, will run the floor operations in the absence of a Clinical Supervisor. Providing successful operation of the call center on the assigned shift, including all functions of a clinical floor supervisor. Functions in a crisis counselor role as needed.
Essential Duties
- Provide telephonic crisis intervention services, assessment, and referral when in the role of crisis counselor:
- Using counseling techniques like motivations interviewing, active engagement, collaborative problem solving and good contact, clinicians help callers in crisis identify and resolve personal, social, and interpersonal concerns.
- Factoring in the caller’s circumstances, history, support, internal and external resources and clinical presentation, clinicians make referrals and or link the caller to the appropriate service or information.
- Depending on the acuity of the situation, linkage and referral can range from information only, to active rescue and dispatch of EMS and law enforcement
- Adhere to established standards and guidelines for efficiency and productivity.
- In the absence of Clinical Supervisor, Lead Crisis Counselor will act in the role of a clinical supervisor as it applies to floor operations. Which includes managing a combined team of crisis counselors, care supporters, and peer supporters that are on shift
- Complete the utilization management process of reviewing eligibility for state contracted beds and approving as appropriate.
- Support Training efforts by listening to Trainee calls as requested by GCAL Clinical Supervisor or Clinical Manager and providing on-the-job training.
- Assisting Quality efforts by completing quality reviews for crisis counselors, care supporters, and peer supporters as needed.
- Running productivity reports as requested by Clinical Supervisor or Clinical Manager.
- Maintain job knowledge, current licensure in the state of Georgia and adherence to the professional Code of Ethics.
- Additional duties as assigned.
Benefits
- Competitive Pay & Generous PTO Program.
- Medical, Dental & Vision Insurance – Competitive Employer Contribution
- Free Virtual Mental Health via Teladoc – 100% Employer Paid- Access to therapists, Psychologists & Psychiatrists for all members of your household.
- 16 Hours PTO for Continuing Education Annually
- 9 Paid Holidays Annually – You will be required to work 1 major holiday and 2 minor holidays, if your schedule falls on a holiday.
- Free CALM subscription – 100% Employer Paid
- Company holiday luncheon and events with giveaways
- 100% Employer paid life insurance coverage up to 1x your annual salary.
- 401k Plan eligible to participate after 90 days of employment- Roth and Traditional plans available (discretionary annual match dependent upon company performance)
- Fulfilling and meaningful work that saves lives and makes a positive impact on the world and society!
Requirements
Experience, Skills and Qualifications
• At least 1-2 years’ experience in Behavioral Healthcare is preferred.
• Board licensure required.
• Fully licensed.
• Work experience in a behavioral healthcare setting and telephone triage experience preferred.
• Knowledge of DSM IV diagnosis, inpatient psychiatric treatment protocols, brief therapy and chemical intervention protocols and skills, medical models, and psychotropic medications a plus.
• Familiarity with full range of treatment options and mental health service delivery systems.
Education & Credentials
• Master’s degree in a behavioral health discipline with a valid license to practice in the state of Georgia as a LPC, LCSW or LMFT.
Work Location & Schedule Requirements
This is a fully remote position, that will not require daily reporting to an office. You may be required to attend occasional in-person meetings depending on business needs. While it is our intent to provide a consistent schedule, you may at times be required to work hours that vary and that exceed the number of hours in your normal workweek. All employees must be willing to work flexible schedules, including holidays, nights and weekends as dictated by business needs.
Salary Description
$30.00/hr