Please ensure to include your current/active license and NPN number when applying.

An active resident license for P&C insurance is required, preferably with no appointments.

Our Remote Licensed Insurance Agent plays a vital role in assisting customers from the comfort of their own home. This position requires engaging with clients through inbound and outbound calls, as well as online interactions. Your primary focus will be on providing exceptional customer service and resolving routine inquiries related to clients’ products and services. (We continually accept applications, and we strongly encourage military veterans to apply.)

YOUR PATH TO A THRIVING CAREER, FUELED BY YOU

Are you ready to embark on an exciting “work from home” career journey with a pioneering global organization that prioritizes a people-first, inclusive culture? Would you like to be a part of a company consistently recognized as one of the “World’s Best Workplaces“, with awards for “Happiest Employees” and “Best Companies for Career Growth“? If so, the remote Licensed Property & Casualty Insurance Agent opportunity at Concentrix might just be your ideal fit!

Joining a vibrant and diverse global team, you’ll be working with over 70 nationalities, fostering collaboration and support among “game-changers” united in our mission. Together, we help leading brands elevate their businesses through outstanding customer experiences and innovative technology. With our ongoing expansion, we are keen to find more passionate individuals ready to make a difference in customer service.

UNLOCK YOUR POTENTIAL FOR GROWTH AND DEVELOPMENT

This remote position offers an excellent opportunity to transform your career path while forming lifelong friendships. We provide comprehensive training, advanced technologies, and continuous support to ensure your success. At Concentrix, we are committed to your professional growth; approximately 80% of our managers have been promoted from within! We offer numerous FREE Learning and Leadership Development programs that will help you achieve the career of your dreams.

YOUR ROLE AND RESPONSIBILITIES

As a Licensed Property & Casualty Insurance Agent working remotely, your responsibilities will include:

• Navigating multiple systems with efficiency.
• Actively listening and asking insightful questions to determine customer needs.
• Providing expert advice on coverage options, plans, and pricing.
• Processing new or updated enrollments accurately.
• Ensuring customers receive genuine experiences.
• Delivering exceptional customer service with a friendly demeanor.

CANDIDATE QUALIFICATIONS

Your skills, integrity, and genuine empathy will drive success in each customer interaction. To excel in the Remote Licensed Property & Casualty Insurance Agent role, you should also meet the following qualifications:

• 1+ years of customer service experience.
• An active resident license for selling P&C insurance.
• A verifiable high school diploma or GED.
• Strong proficiency in computer navigation and technical skills.
• Ability to multitask in a fast-paced environment, paired with excellent problem-solving skills.
• Reliable high-speed internet connection (10 Mbps upload, 40 Mbps download, combined 50 Mbps); no wireless/hotspot or satellite connections allowed.
• Must reside in the United States or possess a valid U.S. residential address.

WHAT WE OFFER YOU

In alignment with our belief that “we champion our people,” we invest significantly in our game-changers, infrastructure, and resources to ensure mutual success for our teams and customers. We are dedicated to your career progression and personal development. Benefits for eligible U.S. employees in this role include:

• Competitive starting salary ranging from $18 to $20 (not less than minimum wage)
• Comprehensive paid training (6 weeks in-class, 7 weeks transitional)
• Attractive employee referral bonus programs
• 401K with company matching; paid PTO and holidays; medical, dental, and vision insurance; and a robust Employee Assistance Program (EAP)
• Health and wellness initiatives with trained partners to support your well-being
• Mentorship opportunities to enhance your career journey
• Engagement in diversity, equity, and inclusion programs, as well as community support initiatives
• Celebrations for occasions like Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, and more
• A variety of additional perks and benefits

REIMAGINE YOUR BEST SELF!

If this sounds like the ideal step forward in your career journey, we are eager to hear from you! Apply now and find out why over 440,000 individuals around the world choose Concentrix as their preferred employer.

Location:

USA, OH, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: This role requires frequent use of a computer, keyboard, telephone, headset, and other office equipment. The position is primarily sedentary.

California residents: by applying, you confirm that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Eligibility to Work:

As per federal regulations, only candidates legally authorized to work in the United States will be considered for this position. You must reside in the United States or present a valid U.S. residential address.

Job Performance Location:

Currently, this role is only available in the states listed here.

Concentrix is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets.

To learn more about your EEO rights as an applicant, kindly visit the following links:

• English

• Spanish

If you need to request a reasonable accommodation, please click here.

If you would like to review the Affirmative Action Plan, please click here.