Overview

Are you passionate about transforming lives through healthcare? We are seeking a dedicated and skilled RN Telephonic Triage Nurse Case Manager Supervisor to join our dynamic remote team. In this role, you will lead a group of exceptional case managers who are committed to making a tangible impact on the health of individuals. If you thrive on empowering others while ensuring high-quality care delivery, this opportunity is perfect for you!

With a competitive salary range of $83,000 to $87,000 based on your experience and qualifications, you will play a vital role in orchestrating team efforts to support injured workers in their journey toward recovery. Your leadership will be instrumental in fostering a collaborative environment among healthcare professionals and refining patient care protocols.

Key Responsibilities

• Manage and oversee a team of nurse case managers from your home office, ensuring smooth daily operations.
• Guide the team in adhering to company policies, managing case protocols, and reviewing timesheets, paid time off (PTO), and expenses.
• Utilize your expertise in the Case Management process to mentor staff on the RN – patient-physician collaborative assessments, planning, and care implementation.
• Offer additional support during periods of staff transition or increased caseloads.
• Contribute to the development of corporate policies and enhance protocols for case management services.
• Conduct regular case reviews to promote quality improvement and monitor implementation plans.
• Assist in delivering customer support to regional case managers as needed.
• Provide constructive feedback and coaching to team members on performance and behavioral improvements while understanding applicable employee disciplinary procedures.

Qualifications

• Bachelor of Science in Nursing (BSN) is essential.
• National certification in case management or a related field is required within 12 months of hire; options include Occupational Health (COHN), Case Management (CCM), Insurance Rehabilitation (CIRS/CRRN), and Disability Management (CDMS).
• Active, unrestricted nursing license valid in the United States, Puerto Rico, or other U.S. territories; Compact License preferred.
• Minimum of 5 years of relevant clinical experience, with at least 2 years in adult medical/surgical nursing and 2 years in case management, preferably in workers’ compensation.
• Familiarity with Federal Employee Compensation Act (FECA) is a plus.
• Strong independent work ethic alongside the ability to collaborate effectively within a team.
• Exceptional attention to detail, organizational skills, and the ability to prioritize tasks efficiently.
• Proficient in Microsoft Windows and comfortable with technology.
• Strong communication skills in various formats (phone, email, text, written) with a commitment to follow up promptly.
• Must maintain reliable high-speed internet access and successfully pass a credit and background check prior to hiring.

Join Our Team!

At Sedgwick Government Solutions, we believe in the power of teamwork and compassion. Our mission is to support clients by caring for their most valuable assets: their employees and customers. As a member of our talented team, you will not only advance your career but also help us make a real difference in people’s lives.

We offer a comprehensive benefits package, including medical, dental, vision, 401k with matching, PTO, disability and life insurance, employee assistance programs, and flexible spending or health savings accounts, among other voluntary benefits.

To embark on a fulfilling career with us, please submit your resume and complete the application process.

Important Information

Candidates must pass a financial and criminal background check and obtain a confidential-level security clearance upon hire. We are an E-Verify employer, confirming employment authorization upon hiring.

Inclusivity at Sedgwick

Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer, welcoming applicants of diverse backgrounds and experiences. We celebrate differences and ensure equal consideration for all qualified individuals regardless of age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or other protected classifications.