Join Our Team as a Remote Protection Advisor!

Are you enthusiastic about delivering outstanding customer service and positively impacting lives? We are on the hunt for committed Protection Advisors to become part of our vibrant team!

At Search, we’re eager to connect with seasoned Protection Advisors or sales professionals with a background in financial services who are looking to advance their careers with an award-winning insurance company. This role presents an exciting chance to offer top-notch customer service and expert guidance on life insurance products. The ideal candidate will possess robust experience in financial services along with superb communication skills.

Work Location: Fully Remote
Anticipated Start Date: July 2025
Salary: £32,000 OTE £60,000+ with an impressive benefits package as detailed below.

What We Offer You:

– A fantastic remote working environment with comprehensive training, support, and personal development.
– Generous Pension Scheme.
– Healthy Perks: Complimentary nutritious breakfast and lunch when you’re in the office.
– Life Assurance for peace of mind.
– Personal Health Fund: Covers costs such as dental, optical, health assessments, chronic prescriptions, and fitness tracking devices.
– Comprehensive Health Insurance: Experience award-winning coverage with benefits and rewards for health-related activities.
– Discounted Gym Membership: Keep fit and healthy with our partnership programs.
– And so much more!

Role Overview:

As a Protection Advisor, your primary focus will be understanding customer needs and delivering exceptional service. You will provide advice on life insurance products, build relationships with clients, and help them make informed decisions. Your key responsibilities will include:

Key Responsibilities:

– Exceptional Customer Service: Deliver outstanding support and advice over the phone to both personal and business clientele.
– Time Management: Efficiently manage your schedule in a fast-paced environment to cater to a diverse range of customer needs.
– Continuous Learning: Enhance your knowledge and performance with ongoing support and coaching.
– Regulatory Compliance: Adhere to FCA and internal guidelines to maintain high standards of advice provision.
– Quality Assurance: Document and review each interaction to ensure high-quality guidance.

Your Path to Success:

– Relevant Experience: A background in Insurance or Financial Services is a must.
– Communication Skills: A confident and engaging telephone demeanor with strong customer interaction abilities.
– Regulatory Acumen: A comprehensive understanding of FCA regulatory obligations.
– Motivation: A driven individual with a zest for meeting sales targets and achieving exceptional customer results.
– Organizational Skills: Strong ability to manage time and prioritize tasks to maximize productivity.
– Qualifications: Relevant financial services qualifications such as CEMAP or R05 would be advantageous.

Ready to Apply?

If you’re excited about this challenging opportunity and eager to contribute to our success, we would love to hear from you! Submit your CV today!

Search is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, gender, disability, religion, sexual orientation, or age.