Ignite your career and bring light to others’ days with TTEC’s celebrated remote work experience! As a Seasonal Healthcare Trainer based in the USA, you’ll play a crucial role in humanizing business interactions.

Our employees rave about our incredible purpose, collaborative team, and vibrant company culture—evidenced by our Great Place to Work certification in the USA!

Your Day-to-Day Responsibilities
Are you passionate about mentoring and guiding others? Do you enjoy setting individuals up for success? In this dynamic role, your primary focus will be to support and actively engage new hires throughout their training journey. You’ll facilitate their understanding of our core values, employee resources, timekeeping applications, and essential client products and procedures. Your commitment will help ensure every new team member is well-prepared to thrive in their fresh position by teaching, assessing, and monitoring attendance and engagement throughout the training period.

You’ll report to the Training Manager and be the enthusiastic welcome that sets the tone for new hires as they embark on their career paths.

What You’ll Do

• Inspire and motivate learners to strive for excellence.
• Mentor and coach new employees to meet training objectives effectively.
• Share your passion for helping others successfully navigate their career beginnings.
• Provide top-notch training on client products to champion learner success.

Your Qualifications

• High school diploma or equivalent.
• A minimum of 6 months of experience in training, adult education, or call center environments.
• Strong skills in team building and the ability to foster an inclusive learning atmosphere.
• A dedication to engaging and supporting trainees to ensure they possess the tools and knowledge for their daily responsibilities.
• Proficiency in computer technology.

What We Offer You

• Support for your career advancement and professional growth.
• A culture of inclusivity that nurtures community-minded values and encourages giving back.
• Join a global team of continuous learners driven by our core company principles.
• Inquire about our comprehensive paid time off (PTO) and wellness benefits.
• Expect a competitive compensation package, performance bonuses, and some delightful perks (like tuition reimbursement).

For more details, visit our website!

The anticipated wage range for this position is $19-$21 per hour, with actual compensation varying based on geographic location, experience, education, and skill set.

About TTEC
Our mission is straightforward: we aim to make every customer interaction a happy one. Since 1982, we’ve empowered businesses to create engaging, satisfying, and profitable customer experiences through the perfect blend of human touch and technology. Representing many of the world’s iconic and rapidly growing brands, our teams interact with millions of customers daily via phone, messaging, text, and video chat. These extraordinary experiences begin with you.

TTEC proudly provides equal employment opportunities to all qualified candidates, considering applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are dedicated to fostering a diverse and inclusive workforce that honors and empowers various cultures and perspectives. By reflecting the communities we serve, we deliver not just exceptional service and technology, but also humanity. We strive to ensure that every employee feels valued, included, and free to be their true selves at work. Our commitment to diversity is our strength, enabling us to approach challenges from multiple perspectives and allowing you to contribute uniquely.