EveryMatrix stands at the forefront of the B2B SaaS sector, specializing in delivering cutting-edge iGaming software, engaging content, and outstanding services. With a diverse portfolio that includes casino gaming, sports betting, platform solutions, payment processing, and affiliate management, we proudly serve over 300 clients around the globe.

More than just a numbers game, we prioritize people. Our vibrant team of over 1,400 dedicated professionals operates across fifteen offices in Europe and Asia, driven by a shared passion for innovation and collaboration.

Embark on an exhilarating journey with us as we transform the iGaming industry, continuously crafting pioneering solutions.

We are on the hunt for an Experienced CRM Data Scientist to enhance our London team!

Compensation: £60,000 – £70,000 annually, commensurate with experience and skills.

The Role:

We are eager to welcome a talented Data Scientist who specializes in CRM and customer behavior analysis to our new CRM Data Science team. You will be instrumental in examining customer behavior across our gaming platforms, generating insightful analyses and developing features that will inform our business strategies and enrich customer interactions. With the launch of a new real-time CRM platform, you’ll have a substantial opportunity to make a lasting impact.

Key Responsibilities:

• Dive deep into extensive datasets to identify trends and insights related to customer behavior.
• Create predictive models to anticipate customer activities and emerging trends.
• Collaborate effectively with interdisciplinary teams to execute data-informed strategies.
• Establish and monitor key performance indicators (KPIs).
• Apply machine learning methodologies to refine CRM strategies, particularly for automating campaign optimization.
• Present findings and actionable recommendations to stakeholders in an accessible and impactful manner.

Qualifications:

• A Master’s or PhD in a quantitative discipline.
• Demonstrated experience with large-scale data analysis and hypothesis testing.
• Strong command of statistical analysis and predictive modeling techniques.
• Expertise in Python (pandas, scipy, numpy, scikit-learn) or R (tidyverse/data.table), along with SQL proficiency.
• Exceptional problem-solving capabilities and meticulous attention to detail.
• Effective communication skills for articulating complex data insights to non-technical audiences.
• Proactive ownership of analytics projects from concept through execution and beyond.

What Sets You Apart:

• Previous experience in an analytics capacity within the gambling sector.
• Familiarity with CRM data analysis and customer segmentation practices.
• Knowledge of TensorFlow or PyTorch.
• Proficiency in data visualization tools, such as Google Looker, and experience with Google’s BigQuery.
• Experience designing and assessing A/B tests.
• Understanding of Bayesian statistics, especially for hypothesis testing. Bonus points for proficiency in Bayesian programming (e.g., PyMC3).
• Experience applying optimization theory or reinforcement learning in the context of automated A/B testing.

Potential Projects:

• Forecasting the expected and potential future value of individual customers.
• Real-time churn prediction for customer retention.
• Creating advanced multi-layer customer segmentation driven by predictive analytics.

What We Offer:

• Start with 25 days of annual leave, with an additional 2 days each year, up to 35 days by your fifth year.
• Prioritize your well-being with an additional 10 sick leave days per year, no doctor’s note required.
• Enjoy a hybrid work model: 60% in-office and 40% remote each quarter (full-time in office during the first 3 months).

Perks & Benefits:

• Monthly meal allowance.
• Gym allowance to support your fitness goals.
• Access to online learning platforms like Udemy for Business and LinkedIn Learning, plus a budget for external training.
• Support for new parents:

– 52 weeks of maternity leave, with 21 weeks fully compensated.

– 4 weeks of paternity leave, with the option to work remotely full-time for up to 13 weeks after your child’s birth.

At EveryMatrix, we are devoted to fostering a supportive and inclusive work environment where you can excel both personally and professionally. Join us and be part of our mission!

As a proud member of the World Lottery Association (WLA) and the European Lotteries Association, we made history in September 2023 as the first iGaming supplier to receive the WLA Safer Gambling Certification. Our commitment to player protection and responsible gaming underlines our reputation for delivering market-leading gaming solutions.