Senior Manager, Business Development (Remote Opportunity)

Hyatt Hotels Corporation

Illinois, United States Full-time in Consulting & Corporate Strategy
    • Job ID 1651718

    Job Description

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    “Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.”

    Senior Manager, Business Development (Remote Opportunity)

    US – IL – Chicago

    Professional Staff/Corporate


    Yearly US Dollar (USD) pay basis


    The Opportunity

    Hyatt seeks an enthusiastic Senior Manager, Business Development to join our Hyatt Studios Team where you’ll join a team of fifteen field professionals who love what they do. In this role, you will be collaborating closely with the broader Commercial Services Team where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests.

    Who We Are

    At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world’s best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

    As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

    Why Now?

    This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

    How We Care for Our People

    Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

    We’re proud to offer exceptional corporate benefits which include:

    •Annual allotment of free hotel stays at Hyatt hotels globally

    •Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

    •A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

    •Paid Time Off, Medical, Dental, Vision, 401K with company match

    Our Commitment to Diversity, Equity, and Inclusion

    Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.

    Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

    Who You Are

    As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

    The Role

    We are seeking a self-motivated Sales Professional who is an expert in driving high-value revenue to directly impact Hyatt Studios Hotels, specializing in driving greater long-term guest stays to support the success of the brand launch. This will be accomplished through collaboration with Hyatt Sales Force and Field Sales to grow current customer relationships while also uncovering new high-value business opportunities not currently managed by Hyatt today to increase Hyatt’s share of wallet. Understanding key demand generators that drive business to new Hyatt Studios Markets to achieve quicker RAMP, building B2B customer relationships to drive greater long-term/extended stay business for Hyatt as a whole, and ability to collaborate with Franchise Owners/Operators will be the core tenants of this role.

    Position Responsibilities:

    •Ability to uncover and manage own account portfolio of key revenue generation opportunities within the Americas region, developing relationships directly with customers to grow Hyatt’s share of wallet

    •Acquire new business opportunities that directly impact Hyatt Studios Markets to impact quicker ramp to fair market share and sustained market share performance

    •Ability to uncover new business opportunities that are currently not managed by the Hyatt Sales Force, Field Sales, and/or currently not utilizing Hyatt Select Service Brands

    •Act as a conduit between Hyatt Corporate and Hyatt Studios Owners, Operators, and hotel leaders to execute revenue generation initiatives and proactive sales opportunities

    •Expert use of Market analytics tools to research potential acquisition accounts for Hyatt, hyper-focused on longer stays, including group, transient, and leisure segments

    •Solicitation & qualification of new accounts to meet/exceed leads-generated goals, revenue goals, and/or quota goals through market analysis, direct solicitation through telephone calls, digital communications, or outside calls

    •Collaboration across multiple departments to evolve and scale efforts including, but not limited to; Hyatt Sales Force, Revenue Management, Marketing, Loyalty, Operations, Openings, and Learning Teams to support Revenue and Net room growth goals

    •Brand representative of Hyatt Studios and Hyatt Corporate at Industry Events to create brand awareness and build customer relationships

    •Demonstrate a commitment to Hyatt’s core values


    Experience Required:

    •Minimum 5 years of sales experience required

    •Hospitality experience, working with extended stay select-service or long-term accommodations preferred

    •Self-starter, strong sales knowledge of extended stay segment, across transient, group, and leisure.

    •Experience with multiple hotels and/or multiple brands, extended stay brand hotels, temporary accommodation providers, or other third-party organizations within travel/hospitality is a plus

    •Strong sales knowledge of government, medical, and leisure segments preferred

    •Bachelor’s degree in Hotel Management, Sales, or Business

    Computer Skills

    •Efficient with computer skills (Word, PowerPoint, Excel, Word)

    •Envision, TravelClick Suite, and CVENT Transient RFP proficiency

    Additional Comments and Requirements

    •Ability to travel primarily in the region, approximately 25-50%

    •Outstanding time management, building customer relationships, and problem-solving skills

    •Experience working in a team-oriented, collaborative environment and displays agile work ethic

    •Highly self-motivated and directed with the ability to execute tasks based on changing market conditions

    The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

    We welcome you:

    Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

    Our family is always growing. Want to be in the know?

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