NOTE: This is a Sole Source contract.

Deadline Date: Monday 9 September 2024

Requirement: Technical Writer – PMG

Location: Off-Site

Note: Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)”. Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs

Total Scope of the request (hours): 418

Required Start Date: As Soon As Possible

End Contract Date: 31 December 2024

Required Security Clearance: NO SECURITY CLEARANCE REQUIRED

Duties and Role:

The organization is looking for a technical writer with the following duties:

• Producing high-quality documentation that is appropriate for its intended audience
• Working with internal teams and external subcontractors on product and documentation requirements
• Writing clear and concise requirement, design, testing, installation and accreditation documentation
• Creating end-user documentation; including, tutorials, manuals, troubleshooting guides
• Editing, proofreading and revising/rewriting existing content
• Maintaining a coherent technical terminology and documentation set in the project

Requirements

Skill, Knowledge & Experience:

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Information Systems, or related field.
• Excellent IT technical writing and communication skills (English) with proven experience of at least 5 years
• Practical experience in working with Microsoft Office (spreadsheet, word processor and visualization) tools
• Practical experience in working with Microsoft Visio
• Practical experience in working with Microsoft SharePoint to manage document repositories, configurations and content.
• Experience in using Enterprise Architecture tools
• Good knowledge of Enterprise IT infrastructures, Microsoft 365 and cloud computing technologies.
• Good knowledge of CIS Security and accreditation processes
• Former experience in NCIA and knowledge of the NATO/NCI Agency structure and CIS security/accreditation process and procedures (preferable)
• Ability to quickly grasp complex technical concepts in standards/product descriptions/manuals and make them easily understandable in text and pictures
• Good communication and interpersonal skills in order to work efficiently with internal technical teams and external subcontractors on product and documentation requirements
• Excellent formal writing skills in English
• A Certificate of Security Obligation will be required