A prominent company based in London is on the hunt for a dedicated Customer Service Advisor to enhance its remote team. This role is a fantastic opportunity for individuals who excel in communication and possess strong customer service skills while working from the convenience of their home office.

We’re searching for a tech-savvy individual who is passionate about creating remarkable customer experiences. In this position, you’ll be responsible for addressing customer inquiries, effectively resolving issues, and ensuring every interaction leaves a positive impression.

If you have a customer-centric attitude and aspire to advance your career in a rewarding remote role, we encourage you to apply today!

Position Overview
Our client is keen to bring on board a Customer Service Advisor who will operate remotely but is based in London.

Key Responsibilities:

• Serve as the initial point of contact for resolving various customer inquiries.
• Offer guidance to members, assisting them in understanding their next steps and ongoing journey with the organization.
• Foster and maintain robust communication channels with different teams and departments.
• Address all member inquiries, handling first-level resolutions efficiently, while directing more complex issues to the appropriate teams within the organization.

Desired Qualifications:

• Exceptional communication and active listening abilities.
• Strong skills in building and nurturing relationships.
• Flexibility to accommodate shift work as needed.

Application Requirements:

• A current CV/Resume is necessary.

How to Apply:
If you’re interested and meet the qualifications, please visit HERE to submit your application. Join us in making a difference in customer support!