Join our dynamic team as a Remote Data Entry and Customer Service Representative from the comfort of your home! In this engaging role, you’ll be at the forefront of client communication and order management, ensuring everything runs smoothly.

Your key responsibilities will include:

• Proactively engaging with clients to address job-related queries and update them on project statuses.
• Assisting customers with their orders over the phone, providing exceptional service.
• Managing in-person customer interactions and scheduled appointments.
• Accurately entering order data into our systems.
• Verifying invoicing and billing details to maintain accuracy.
• Preparing essential production documents for our factory operations.
• Processing online orders and handling customer requests from our website.
• Regularly updating factory progress reports to keep all parties informed.
• Collaborating on custom designs and artwork setups.
• Supporting sales development initiatives and managing key accounts.
• Conducting school fittings and other duties as assigned.

To thrive in this position, you should possess:

• A keen eye for detail, strong organizational skills, and the ability to self-motivate.
• A knack for multitasking while staying calm under pressure.
• Excellent email, written, and verbal communication skills, with a love for engaging with clients and suppliers in a focused manner.

In addition to a fulfilling work experience, we offer a comprehensive benefits package, including:

• 401(k) with matching options
• Comprehensive dental, health, and vision insurance
• Life insurance
• Generous paid time off

This is a full-time opportunity with a competitive pay range of $18.00 – $30.00 per hour. If you are ready to take the next step in your career and make a meaningful impact while working from home, we would love to hear from you!