Join our dynamic team where your customer service skills can shine! In this role, you will be the first point of contact for our customers, providing insightful responses to their inquiries and valuable product information through chat communication. Your ability to engage with customers will not only help generate leads through popular social media platforms, including Facebook Marketplace, but also encourage order placements.

Key responsibilities include:

• Interacting with customers via chat to address their questions and share product details.
• Leveraging social media to create opportunities for sales and foster customer engagement.
• Managing the sales process by sending invoices directly to customers and collaborating with the closing team to secure deals.
• Monitoring customer concerns to identify trends and implementing solutions for outstanding issues.
• Proactively recommending additional products or services that align with customers’ needs, enhancing their experience.

To excel in this role, you should possess:

• Exceptional communication abilities, both verbal and written, to connect effectively with customers.
• A background in sales or customer service, which is highly regarded.
• Technical proficiency with chat platforms, CRM software, and other essential technology.
• A self-motivated approach, with the ability to work independently and manage your time efficiently.

As part of our team, you will enjoy:

• A flexible work schedule that allows for a better work-life balance, especially in remote positions.
• A commission-based pay structure that rewards your sales efforts, providing opportunities for significant earnings.
• Clear pathways for career advancement, with the potential for growth into leadership roles for top-performing representatives.

If you’re ready to take the next step in your career and make an impact in the world of sales and customer service, we want to hear from you!