• Process all lockbox files into Managed Healthcare Systems (MHS). Ensure all member payments are accurately processed to the appropriate account using the matching criteria and online decision

• Perform account analysis to ensure member balances are accurate and account balance is updated

• Process rejected payments, refunds for members identified with overpayments, payments received in-house, and daily payment rejections within SLA standards

• Complete the return item process which includes creating outreach letters for members

• Process payment batches within SLA standards

• Additional duties as assigned

Minimum Qualifications:

• High School Diploma or GED from an accredited institution

• Prior account analysis work experience

• Experience working with multiple Excel spreadsheets which include filtering and updating information on a daily basis

• Ability to enter data with speed and accuracy –

• Experience with any business process and customer relationship management systems (i.e. Macess, etc.) where you have reviewed member account information and documented changes

PreferredQualifications:

• Associates Degree or higher from an accredited institution

• Experience with Microsoft Access as a database management system

• Experience with data mining, report analysis or reconciliation experience within a healthcare billing or commercial insurance environment

• Programming experience

• Experience with Macess as a business process and customer relationship management systems

• Familiarity with PHSP (Medicaid/Child Health Plus) products

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.