At Citation, we provide a distinctive experience for both our team members and clients—an exceptional pathway for growth, success, and collaboration. As we proudly mark 30 years of outstanding service, our unwavering commitment to growth, strategic investment, and quality service continues to shine.

As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, what truly distinguishes us is our remarkable team. At Citation, we bring our full selves to work, merging our expertise with our unique personalities.

With consistent double-digit growth year-on-year, now is the perfect time to join our dynamic organization that places a high value on vision, resilience, adaptability, and the art of relationship-building.

Our success stems from prioritizing actionable strategies over excessive bureaucracy. We focus on empowerment instead of micromanagement, and innovation over rigid hierarchies. Our leadership thrives on passion and dedication, and we invite you to share in our mission.

This is an exhilarating moment to become part of Citation. With over 110,000 satisfied clients across the group and 15 business acquisitions within just three years, our ambitious growth trajectory knows no bounds.

Furthermore, with backing from KKR, Hg Capital, and HarbourVest, some of the world’s most prestigious private equity investors, our strengthened position ensures robust stability and a strong launchpad for even greater achievements in the upcoming years.

Your Role

As a Client Sales Executive, you will be instrumental in our mission to empower businesses. By engaging with our existing clientele, you will identify their specific needs and demonstrate how Citation’s expansive service offerings can contribute to their success.

Key Responsibilities

1. Client Engagement: Forge connections with our established clientele to understand their challenges and recommend customized solutions.
2. Relationship Building: Develop and maintain trusted relationships, positioning yourself as a valued advisor for clients eager to grow.
3. Solution Selling: Present Citation’s diverse service range compellingly, showcasing how it can deliver long-term benefits to clients.
4. Objection Handling: Address client concerns with professionalism, clarity, and confidence, emphasizing the necessity of our services in achieving their aspirations.
5. Pipeline Management: Stay organized and proactive by efficiently managing and tracking leads through our CRM systems for an effective sales approach.
6. Collaborative Success: Collaborate closely with internal teams to strategize and deliver outstanding results for both Citation and our clients.

What Makes You an Ideal Candidate? We seek an individual whose drive and skills can make a significant difference:

1. Proven Sales Experience: A history of achieving or surpassing targets in a sales-focused role.
2. Client-Centric Approach: The ability to empathize with clients, accurately identify their needs, and propose impactful solutions.
3. Exceptional Communication Skills: Confidence and adaptability in engaging with diverse audiences.
4. Resilience and Motivation: Goal-oriented and thriving in challenges, pushing towards success.
5. Tech-Savvy: Proficiency in using CRM systems and digital tools to enhance communication and manage pipelines effectively.

Why Choose to Join Citation in 2025?

This isn’t merely another sales position—it’s a chance to be part of something transformative. As we celebrate three decades of empowering businesses, Citation remains committed to stability and a visionary approach to growth. Here’s why now is the ideal moment to become part of our team:

1. 30 Years of Trust and Excellence: For 30 years, we have led the way in compliance and business services, earning the trust of over 60,000 clients nationwide.
2. Empowerment and Influence: Your efforts will help businesses navigate challenges, achieve their objectives, and flourish in today’s complex landscape.
3. Innovation at Our Core: We consistently seek better methods for improving results for our clients and our teams.
4. Collaborative Culture: Join a team that values your insights, celebrates teamwork, and shares in collective achievements.
5. Future-Focused Opportunities: With plans for sustained growth, exceptional career advancement and development opportunities await.
6. Uncapped Earning Potential: Your contributions directly impact results, and your rewards reflect your hard work.
7. Personal Development: Access to training programs, resources, and career progression opportunities designed for your growth.
8. Wellbeing Benefits: Enjoy 33 days of annual leave (including bank holidays) plus your birthday off, along with wellbeing initiatives and a health cash plan.
9. Recognition and Incentives: Your dedication will be acknowledged with regular rewards and incentives to keep you motivated.
10. Diverse, Enjoyable Workplace: Join a vibrant environment filled with passionate colleagues who genuinely enjoy their work.

Join Us in Shaping the Future

This year transcends merely celebrating our 30-year milestone—it’s about forging ahead into the future. At Citation, you will have the opportunity to grow alongside a sturdy company, making a meaningful impact on clients and advancing your career.

If you thrive in challenging environments, are passionate about delivering meaningful results, and are ready to contribute to something extraordinary, this is your moment to shine.

Apply now and take the first step toward your future with Citation.

As a member of the Citation team, enjoy the perks of 25 days of holiday plus your birthday off, alongside childcare vouchers, gym membership discounts, and more.